Alto has launched Alto Intelligence, a set of five AI features integrated into its existing system for estate and letting agents.
The announcement was made at a London event streamed to agents across the country, as the company expands its use of AI within its CRM platform.
Riccardo Iannucci-Dawson, CEO of Alto, said: “The industry has spent years talking about what AI might do for estate agency. We’ve spent that time building it. What we’re putting in front of the market today isn’t a roadmap, a concept, or even a waiting list. It’s five capabilities that change how agencies operate.”
Alto Intelligence’s AI features:
+ Alto IQ analyses agency data to identify patterns, risks and opportunities, such as fall-through risks and active buyer signals.
+ AutoCert automates compliance processes, including managing Gas Safety certificates and EICRs.
+ Alto Prospecting identifies potential sellers and landlords at an early stage.
+ Alto Lead Flow manages inbound enquiries continuously, outside standard working hours.
+ Alto Smart Listings generates property listings from images and details, reducing manual input.
Alto said Alto Prospecting, Alto Lead Flow and Alto Smart Listings are available to customers now, while Alto IQ and AutoCert are due to be rolled out shortly.
The company added that Alto Intelligence is designed to work with external partners, allowing integration with third-party AI tools.
Iannucci-Dawson continued: “A third of UK estate agency runs on Alto. That means we hold two decades of real transaction data, real workflows, real outcomes. You can build a clever interface in a quarter. You cannot manufacture two decades of estate agency workflow data. It’s what makes every capability we ship meaningfully better than generic AI and it’s the reason agencies are already seeing so much value.
“Every action in Alto Intelligence is logged, attributable, and reviewable. We’ve engineered specific use cases with guardrails around what AI can and can’t do, because when AI gets it wrong in a regulated industry, the agency wears it, not the vendor. We’ve taken the harder route because it’s the right one.
“Agencies are under real pressure to do more with less. The ones growing fastest are rethinking where their team’s time actually goes. Alto Intelligence is the most direct answer to that we’ve ever put in front of the market – and the results we’re already seeing tell us we’re building the right thing.”
Estate agents don’t have a stock problem – they have an operations problem
