A new poll finds that the majority of agents are in favour of changes to how Propertymark is run.
It is particularly interesting that a significant proportion of respondents to yesterday’s survey – 71.1% – are members but still find the organisation to be unfit for purpose.
Some 330 readers responded to the Property Industry Eye survey yesterday which sought to find out whether agents believe that Propertymark’s reputation has been damaged beyond repair by recent events, following the latest high-profile resignation at the organisation.
Tim Balcon’s decision to resign from his position as CEO after only four months came just a few days after it was announced that NAEA President Kirsty Finney was stepping down from her role.
David Cox, now with Rightmove, unexpectedly left his post as ARLA chief executive last year, ex-NAEA chairman Christopher Hamer also exited at short notice in 2020, while former NAEA chief executive Mark Hayward recently postponed his retirement to take on a new role as Propertymark chief policy advisor.
When ex-President of the NAEA, Christopher Hall, sadly passed away two months ago, Propertymark initially failed to issue a statement acknowledging the contribution Hall made to the organisation.
Hall was passionate about agency and did a lot to support the industry, especially during his period on the organisation’s Presidential team – as President-elect, President, and then past-President of the organisation in the mid-2000s. He spent nearly 40 years working in the property market and was an ambassador for the industry.
After a few days, and following a request by EYE for comment, Propertymark eventually issued a short 32-word statement.
Most agents are committed to delivering the highest levels of service and many often adhere to the principles outlined by trade associations.
Being part of a trade association or network of property professionals enables agents to share core values of knowledge and raise industry standards by ensuring they practice in a compliant manner, and that is why half (50.3%) of those who took part in yesterday’s poll acknowledged that being part a member of a trade body can offer the kitemark of trust that consumers are generally looking for.
But overall, the majority of agents want to see Propertymark reformed.
The survey found that 57% of agents do not think Propertymark is fit for purpose, while almost 55% felt that it was simply not fit in its existing form as a member organisation.
More than half of respondents believe that Propertymark will still exist in five years time, but the majority of agents surveyed do not want see the organisation become the body that oversees ROPA for estate and letting agents.
In addition, almost 55% of respondents said that they were not even prepared to consider taking the required exams to become a member of Propertymark.
EYE poll result:
Are you a member of a Propertymark body – NAEA, ARLA, NAVA, ICBA, APIP
In your opinion is Propertymark fit for purpose?
Is Propertymark fit for purpose as a member organisation?
Should Propertymark be the body that oversees ROPA for estate and letting agents
Does membership of a body such as NAEA or ARLA have a positive influence on how the public perceive agents?
If you are not a member of a Propertymark body would you consider taking the required exams and becoming a member?
Will Propertymark exist in five years time?