Karl Tatler, an agent with five offices on the Wirall, pictured above, has scooped the title of letting agency of the year, seeing off the might of larger rivals.
The highly innovative business wowed the judges, overseen by ombudsman Katrina Sporle.
Karl Tatler also won the award for best training and development.
An extremely popular winner of outstanding contribution was Frank Webster – a man who many would regard as the epitome of just what an agent should be. At Finders Keepers, he has not only underpinned the market in Oxford for a number of years, but has stood for the highest standards, engagement with the industry, and the importance of local knowledge.
Other notable winners were Maxine Lester with one office, Coopers, Foxtons and Connells.
In the supplier category, the revolutionary Fixflo won the award.
Pictured below left to right are Sir Clive Woodward, who presented the awards, Rajeev Nayyar, Jonathan Chapman, and Nick Salmon of Property Industry Eye, trade media sponsor.
Results at the event, held in association with The Times and Sunday Times and with the overall sponsorship of Zoopla, included:
Best Property Management – Bill Free Homes (up to 200 properties), Karl Tatler (up to 500 properties), Paramount (up to 1,000 properties), Your Move (1000+ properties)
Best Customer Service – Maxine Lester (small agency), Karl Tatler (large agency)
Best Block Management – Burlington Estates
Best Relocation Agency – Simply London Relocation
Best Lettings Franchise – Belvoir
Best Innovation – Chestertons
Best Marketing – Portico
Best Newcomer – Bradley & Sadler
Best Prestige – Harrods Estates
Best Social Media – Homes4u
Best Student Lettings – Clever Student Lets
Best Training and Development – Karl Tatler
Best Website – Foxtons
Best Lettings Supplier – Fixflo
Regional and Country Best Lettings Agencies
East of England – Maxine Lester (single office), Ashtons (small agency 2-5 branches), Intercounty (Medium 6-25 branches)
London – Anderson Rose (single office), Anthony Pepe (small agency), Martyn Gerrard (Medium)
Midlands – Cavendish Residential (single office), Nicol & Co (small agency), Centrick Property (Medium)
Northern – Mansons (single office), Karl Tatler (small agency), Castledene (Medium)
South East – Oasis (single office), Dockside (small agency), Coopers (Medium),
South West – Clear Property (single office), Bassets (small agency), NO MEDIUM WINNER (judges didn’t think any worthy),
Best Northern Ireland – Property Link
Best Scotland – ClanGordon
Best Wales – Dawsons
Best Lettings Agency to work for – Bill Free Homes
Individual Awards
Best Lettings Negotiator – Benito Scrocca
Best Lettings Branch Manager – Kris White of Anthony Pepe
Best Relocation Agent – Sharon Hewitt of Chiltern Relocation
Best Property Manager – Chelsey Durrant of Absolute Sales and Lettings
Outstanding Contribution to Lettings – Frank Webster
Best UK Single Office Lettings Agency of the Year – Maxine Lester
Best UK Small Lettings Agency of the Year – Karl Tatler
Best UK Medium Lettings Agency of the Year – Coopers
Best UK Large Lettings Agency of the Year – Foxtons
Best National Lettings Agency of the Year – Connells
Overall Winner Lettings Agency of the Year – Karl Tatler
Fixflo won the Best Supplier award: left to right are Sir Clive Woodward, who presented the awards, Rajeev Nayyar, Jonathan Chapman, and Nick Salmon of Property Industry Eye, trade media sponsor
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