Hunters seeks customer service and marketing boost with new appointment

Hunters has appointed former Foxtons’ executive Dan Rafferty as chief operating officer to revamp its customer service and marketing.

Rafferty was previously chief information officer at Foxtons for 14 years, a role he left in July 2018.

His position at Hunters will see him take charge of improving the productivity and efficiency of the franchise agency’s customer service offering and its digital marketing strategy.

He said: “I am really look forward to a new series of challenges and opportunities at Hunters.

“The company continues to build upon its excellent reputation within the industry and has an ambitious growth plan in place, which I look forward to contributing towards.

“The industry is undergoing changes and Hunters is a brand which understands that.”

Glynis Frew, chief executive at Hunters, added: “We’re delighted to welcome Dan to the company, who brings with him a history of achievement and delivery and is a great fit for us on a personal level.

“As a key component of any successful customer service offering, technological innovation will define the industry battleground for the foreseeable future and Dan will play a vital role in the continued growth of our strategy in this area.”


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  1. bren_gun

    Our local Hunters unexpectedly closed it’s doors last Friday. Shortly after lunchtime the lights when off and all the window cards were taken out. Tough times.

    1. Property Pundit

      Another victim of the ‘race to the bottom’ on fees?

  2. Property Ear

    Good move Hunters.

    The better the customer service, the better the chance of survival.

  3. Mejortorrent

    Analyze what you are selling or what you want to sell. It should be in an area that you know a lot about or want of learn about.

  4. Streamcomplet

    Here is a real world example of arbitrage that I practiced many years ago, when I was starting out broke, dejected, but hopeful.


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