EYE NEWSFLASH: Zoopla to offer agents free use for nine months – if they leave Rightmove

Zoopla has announced that it is to offer agents a free nine-month period of use. It is available to agents promising to leave Rightmove.

It is one of two options that it is making available to its new and existing customers. The second option is three to five months free, when there is no obligation to quit Rightmove.

In both options, agents would have to commit to 18-month contracts with Zoopla.

Zoopla  said that its ” two new industry-leading fee structures [are] to support estate agents at this challenging time, and to help mitigate the financial impact of coronavirus on agent businesses over the coming months”.

Available to new and existing estate agent customers of 30 branches or less (which covers over 80% of the UK estate agency population), as well as overseas and commercial agents, it said that each option has been specially designed with the needs of agents in mind, offering both flexibility and financial backing to those requiring support.

The two fee structures are as follows:

Option 1: Nine months of Zoopla for free

With this option, Zoopla offers nine months of portal usage entirely free, returning to normal fee levels thereafter, as part of an 18-month contract that follows the free term.

This is designed to support agents who recognise the benefits of establishing a long-term partnership with Zoopla, and who make a commitment to leave Rightmove once their current contract comes to an end.

Option 2: Three (to five) months of Zoopla for free

With this option, Zoopla offers three months of portal usage entirely free, returning to normal fee levels thereafter, as part of an 18-month contract that follows the free term. There is scope for the three month free term to be extended by a further two months, depending on whether the government limitations to control coronavirus have been lifted.

After the free period, agents will return to normal fee levels.

Agents are able to sign up to either deal up until the end of April 2020, with the new terms to take effect from May 1, 2020.

Charlie Bryant, CEO, Zoopla, said: “We have said consistently that agents are at the heart of everything we do, and today’s actions demonstrate the role we can play in helping to secure the long-term success of our agent partners.

“It’s our aim to support and work alongside agents to unlock new opportunities, deliver the utmost value for money, and to bolster them during this difficult period.

“This isn’t something we wanted to rush; we have taken the time to speak to our customers to get these options right for them. We know each agent is different, which is why we have two compelling offers available.

“Both options are simple, concise, and there are no hidden clauses. Available to new and existing customers, we hope that they provide a financial cushion for agents that alleviates pain points and meets their respective needs.

“Following the raft of investments made across the business, in product and technology, customer success, and in recruiting a highly skilled workforce, we are confident that Zoopla is the best marketing solution for agents.

“Without doubt, now is the time for agents to make Zoopla their primary portal.

“We look forward to working with the industry throughout this challenging time, and to playing a key role in helping our agent partners to grow in the months and years ahead.”

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52 Comments

  1. Ric

    Didn’t Zoopla back OOPR Court Case? ZooCON -v- AM….

    Odd… they clearly like the concept… pft.

    Honestly.

     

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    1. AJP123

      I suppose you’re in a quandary here, who do you dislike the least?

      RM – for overcharging agents for years and showing no humanity

      Z – for backing a major customer of theres in court with a vested interest

      OTM – promised you the earth and delivered you mud, which ironically is the same value as them free shares.

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      1. biffabear

        Well you have the in the correct order.

        And the reverse order, is where I will be staying.

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  2. Mrlondon52

    Is this really the time to use the virus for your own benefit? For me, the Zoopla offer is tasteless – why can’t they just make it free or reduced with no caveats? Maybe they are RM in disguise – too much marketshare tends to corrupt.

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    1. AtomicPea

      It is offering a commitment to us in return for our commitment to them. Completely fine by me. Isn’t Miles Shipside 52 and from London?

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    2. Prop_Tech_Guy

      Option 2 is free with no caveats…

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      1. wardy

        It’s not. Read it again.

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    3. 1TB

      Hmm.. By this I assume you will also be offering your services completely free to those looking to rent, sell or buy?  All businesses have expenses, and not an endless pot of cash, no matter the size.  As I see it, the offering is a choice, not something being forced on people.

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  3. Property Money Tree

    Genius.

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  4. Neiltozer

    War of the portals!

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    1. biffabear

      Its what we have been waiting for.
      Those who have given notice to RM and especially those who are DEFINATELY going to leave RM.
      Need a huge pat on the back and thank you from the rest.
       

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  5. #ImpressiveConveyancing

    Say no to Rightmove.

     

    As conveyancers we go live shortly with a change to our closing sale and purchase lettersto all our conveyancing clients (and also contained in our purchase property reports) warning clients to ALWAYS consider an estate agent who has deliberately chosen not to use Rightmove. They are the go-to agents now, who care about their business, and the quality offered to the public. “It’s who we would recommend when you come to sell, making sure you look to OnTheMarket.com as the go-to property portal now too”

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  6. Seller0169

    At a time when the world is in crisis and people are dying this is one of the most disgusting things I’ve seen, If a website thinks it’s acceptable to try and win business in this way the owners must be drunk or just incredibly stupid.

    I for one will never visit their site again.

     

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    1. AtomicPea

      Another Miles Shipside

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    2. SouthCoastAgent75

      I disagree, I believe that Zoopla were on here yesterday reading the comments of what people wanted and gave it to them! Giving agents a way out from the virus that is rightmove.

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    3. 1TB

      Ah, so your another agent offering services for free to renters/buyers etc then I assume?  The portals are also businesses which need to ensure they continue to function financially.

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  7. Kyle

    Amazing

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  8. Hampshireagent007

    Hey Zoopla….

    What about those of us who had the guts to dump Rightmove in recent years and are your paying customers? Seems like we will be funding this drive for market share….

    What are you offering us? Or should I resign up with RM for a 75% discount then come back to you for a free 9 months??

    Come on guys…… Stop with the knee-jerks and come up with a fair plan..

    RM are a nasty company to deal with and you can do better than this rather than become like them.

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    1. Prop_Tech_Guy

      What is fair? They have offered two options that are available to both new and existing customers. What more could they do?

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    2. edgain

      Agents already off Rightmove will get 9 months free.

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    3. Sara12

      The 9 month offer is available to agents who already do not list with Rightmove

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  9. M Barnard

    I always thought it was classed as anti-competitive behaviour for a business to say that ‘you can get a beneficial rate with us if you don’t use AN Other company’.

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    1. Ref321

      Isn’t that a Sole Agency Agreement

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      1. M Barnard

        Understand your point Ref321 but I was referring to media law.

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  10. PaulC

    Mixed feeling about this, again slightly out of touch..

    If you are a good customer of Zoopla, they now want a NEW 18-month contract period <<< in uncertain times.. Noose <

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  11. Seeitfromtheotherside

    Different market conditions present different opportunities. Zoopla have identified their opportunity but with the balance of supporting the agent.

    These are crazy times and some companies will be winning. Take toilet roll companies, hand sanitiser companies and supermarkets they will be reporting record income over the next few weeks.

    Lets all identify what we can do for the market, our customers and become advocates of our industry

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    1. Property Pundit

      Zoopla have identified their opportunity but with the balance of supporting the agent.

       

      They did NOTHING originally.

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      1. Seeitfromtheotherside

        It’s not what time you arrived at the party but the fact that you were there.

        Zoopla have arrived and brought the biggest present

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  12. JEL

    make it free for the first year, £150 per month for the following year and no more than a 1% yearly increase for the life  of the business relationship….sounds fair to me

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    1. AJP123

      Deal 
      If you sell houses free this year 
      0.1% next year and 0.01% rises every year after.
      Sounds fair all round now

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    2. Hampshireagent007

      With that deal they would take the whole market and make a fortune – plus a brilliant long term business. Even an inflation linked increase would be fair to both sides. Maybe someone will see an opportunity. ….
       

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      1. JEL

        We should set up an estate agent run portal…

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    3. JEL

      Whats not to like …pays the portal what they are worth

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  13. eduardo

    Option 1 – profiteering. Not good PR in these sensitive times.

    Option 2 – excellent offer and shows great care for its customers.

    Does Jekyll & Hyde do their PR?

     

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    1. Property Pundit

      Three thumbs down for this?!! Seriously? Maybe one per portal that’s just been blown out of the water.

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  14. IHS

    Right Move 75%

    Zoopla 100%

    Over to you OTM – are you going to pay us to use your portal!

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    1. biffabear

      OTM charge peanuts and are cash poor, to start with.
      They are unfair comparisons.

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  15. MF

    I only list with OTM.  I have no need for another portal.  Even today’s offers from the other two don’t interest me.

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    1. Prop_Tech_Guy

      Fair enough, if one portal does the job for you, you’d just be wasting your money. The only point there is that OTM seems to be VERY regional in terms of the value it delivers, so it wouldn’t be a one-stop-shop for most agencies. 

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      1. MF

        I guess the solution to that is for more agents to get their stock over to OTM…..

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        1. Prop_Tech_Guy

          That is only half the battle. They would also have to deliver real value to the public, which they’ve spent no effort on so far. You can stick all of the properties on OTM, but if the public doesn’t visit the site, it makes no difference.

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          1. biffabear

            Personally, I have been getting more leads from OTM anyway.
            The leads from RM, often account to zilch and we started to wonder if they were fake?
            I have never used Zoopla but with a free 9 months, it is worth thinking about. Can anyone tell me what their daily rate is after the 9 months?

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          2. South East Agent

            It does, because we list first on OTM we get twice as many leads from OTM as RM.

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  16. GPL

     

    I’m sorry to say this……  Even after all I’ve been through with OTM.

     

    How many times can OTM miss the gaping/open Portal Door?

     

    Deals to the Left of Us, Deals to the Right …….yet OTM just can’t find the DECISIVE DEAL?

     

     

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    1. LongInTheTooth75

      Am I missing something here?

      OTM a cash poor site is giving 33% reduction for 3 months off what I feel is relatively low fee to begin with, now that is an offer that I think is reasonable.

      I have given RM notice yesterday and had the rep call today so Ive got my last month at 75% off.

      Nervous of the Zoopla deal as they are just RM mk 2 and dread what they will charge after 9 months.

      So maybe all of this will give OTM the chance it needs….Just ditch “Chas & Dave”!!!

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      1. GPL

         
        I posted on PIE a few days ago about what OTM should do…..
         
        You’re right ……it’s a gesture from a cash-strapped company however, it’s not DECISIVE.
         
        It’s the weak estate agent offering a lukewarm service at a half-hearted special deal.
         
        Yet ………I think OTM’s website is The BEST.
         
        For once, Zoopla tried to strike back! …….not my cuppa, Zoopla. OTM dithered and came up short again??? How many lives does OTM have?
         
        Get a GRIP OTM …….this portal game is slipping away from You!    
         
         

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  17. Babek Ismayil

    I applaud the fact that ‘Pay to List’ portals are offering discounts to estate agents. This is the right thing to do in the current environment.However, what has happened in last few days is testament to the significant misalignment between portals and estate agents (their customers). It is a ‘them against us’ scenario instead of a collaborative one.I strongly believe that portals will need to review their commercial proposition in long term. The ever increasing monthly fees are unfair and unsustainable.Agents should not be charged for listings – full stop. They provide the necessary data to make portals successful in the first place. No portal could exist without property listings, so it is bizarre that agents also have to pay for the data they provide. 

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  18. Murray Lee

    No one spoke to me but thanks anyway

    Be nice if we got a message from you direct too

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  19. MarketThis

    This is very distasteful. Why not just offer 9 months free and stop using a bad situation to drag another company.

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  20. Dragonram35

    Zoopla not getting this at all! I chose them over RM and can give a months notice currently…… 3/5/9 months free and then 18 months tied in is not attractive. Im no fan of RM,too expensive and arrogant,but they have trumped Zoopla here – very poor.

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  21. RugbyGirlEA

    Can’t knock them for trying and isnt it smart to encourage Z or RM to give cash discounts? We rely on them whether we like it or not

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    1. htsnom79

      Sorry, this is an EA forum and you’re getting in the way, there is no ” we ” here and you’re getting in the way, if you missed it the first time, please go away.

      Report
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