A new self-service platform for UK landlords has been launched by Hello Neighbour.
Giving landlords autonomy and control at every step of the lettings process, but with advice from Hello Neighour’s expert team when required and the assurance that the letting will be fully compliant, the self-service platform will cost landlords £200. The service includes:
property advertising (on Rightmove, Zoopla and more)
a viewings tool to manage tenant viewings
tenant enquiry management
online-offer negotiations; best in class tenant referencing (leveraging Open Banking)
comprehensive property compliance
tailoring tenancy contracts, arranging move-in’s, collecting the first month’s rent and registering security deposits
support and advice from the Hello Neighbour team throughout
The launch of an online lettings platform that takes landlords from beginning to end of the entire letting lifecycle is an industry first, according to Hello Neighbour.
Richard Jenkins, founder and CEO of Hello Neighbour, said: “We have spent four years and millions of pounds developing technology that makes letting a property simple, efficient and fully compliant. It has enabled us to successfully find thousands of tenants for landlords who have trusted us to let their properties. And it has done that in a way that has delighted both.
“I set up Hello Neighbour to change lettings for good, and by enabling any landlord to use our technology, we are doing just that. This brings simple to use, intuitive and powerful online tools to an often cumbersome and challenging process. We know landlords will enjoy using our platform to let their own property, and to make sure that is the case, our experienced team will always be there to help. We are incredibly excited by what we believe is a huge change for landlords and a giant step in our ambition to change lettings for good.”
In addition to the new self-service platform, Hello Neighbour also provide a full letting agency service for a fixed fee of £1,200.
Why do we still give a platform for these “disrupters” who will be gone inside 2 years…
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Their lettings package is also £1200 Inc vat
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£200 or £1200? Big difference. I’m going to have to find out. Typically pay a months rent for a tenant finder service. I hope they have a degree of flexibility like allowing landlords to bond the deposit.
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dave_d – Media outlets publish this information so that you, the reader, know what is going on in the market. So you remain informed.
Consumers don’t read this so it’s not aimed at them..!!
I thinks it’s quite self explanatory, self serve is £200 and a full managed service is £1,200.
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Don’t give thousands to agents, give thousands to us instead.
Looks like ChristianW has a vested interest?
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So the two key questions I always have on launches such as this:
If you have created a better and fully-compliant service, why are you offering it at a 80% discount to the market rate? If it is a better, cleaner, smoother journey- charge the same or more.
If you are investing years of your life and millions of investors funds, again, why are you offering it cheap. £200 for a self-serve LL with an average tenancy cycle of 4 years means revenue generation of just £50 per year. Factor in cost to acquire & convert that lead then dev, support, etc…..that’s a loss maker. If the idea is to get market share then pivot, customer secured through cheap/free offering will vanish when costs increase.
It feels like they are selling themselves short from the offset.
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They will gain incredibly valuable data, really cheaply, then make their money selling it on!
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