Rightmove has strongly denied that it is to ban online agents from using its site.
The denial came after an email emerged on Friday with an agent saying: “Rightmove have changed their policy internally and will now only allow companies offering full service estate agency services to market properties on their website from December.”
However, a spokesperson for Rightmove said this was incorrect, and related only to Rightmove Overseas – and only to a tiny number of agents.
The spokesperson said: “Rightmove Overseas and Rightmove UK are separate business units with separate terms and conditions and vetting procedures appropriate for the markets in which they operate.
“Rightmove Overseas has recently been reviewing all existing advertisers, and there are a couple of agents whose business models do not comply with Rightmove Overseas’ terms and conditions.
“Rightmove UK continues to adopt a strict vetting process with all agents to ensure that they offer an agency service in keeping with UK industry legislation and Rightmove’s terms and conditions.”
The spokesperson added that the agents no longer allowed on Rightmove “were selling Rightmove Overseas’ services and not offering vendors an estate agency service”.