Review of the Week – or perhaps not.
There was some excitement on our comments section yesterday about a Purplebricks Local Property Expert who appeared to recommend himself in a review on Trustpilot.
The same review, but this time posted by a customer, appeared on Trustpilot shortly after.
Both reviews then vanished.
So – as one of our readers might have put – what the chuff was going on?
We asked Purplebricks and a spokesperson explained: “The customer wrote a review and mistakenly put his name [that of the LPE] as their username.
“They then realised their mistake and posted the review again.
“We’ve confirmed with Trustpilot and can see that both reviews were by the customer.”