A new sales progression tool is being launched nationally today, after an 18-month trial in Cardiff.

Mio said that in the Welsh capital it has been used in over half of all properties sold during the period.

One user, Rachel Jones, senior sales manager at Peter Alan, said: “Mio has been very useful on a day-to-day basis for progressing property transactions, as we can easily see where information is missing or milestones need to be updated – and pick up the phone immediately to the right person.

“Overall, mio has helped to tighten our business processes and reduce the time it takes for a sale to go through.

“It makes sales progression a lot easier for us.”

Mio claims it has helped to reduce average fall-through rates to 21% compared to the UK average of 33%.

It also claims to have sped up transactions to exchange to 85 days, down from 126, as measured from September 2017 to April 2019 across the Cardiff mio community of agents.

From today, mio – already partnered with software provider Reapit and Relocation Agent Network – is now available across the whole of the UK, with a free first six months.