The mystery as to online agent House Network’s administration continues.
However, this update may help agents trying to assist the former customers of the business, and of course the customers themselves who have been trying to sell their homes.
A message on the House Network home page tells customers who paid a marketing fee before March 29 that they should contact the administrators for further advice.
However the message gives no information as to the administrators, and provides no contact details.
We are now told that there is a notice on the members’ area which does give contact details, and appears to confirm that the business was bought out of administration the same day that it entered the arrangement.
The message apparently says: “As you may be aware, on 29th March 2019 House Network Limited trading as House Network entered administration, Universal Acquisitions Limited acquired the trading rights of House Network on 29th March 2019 with the aim to allow House Network to continue trading, Universal Acquisitions have now ceased the trading activities of House Network.
“Any customers of House Network Limited who paid a marketing fee before 29th March 2019 should contact the administrators by email at firstname.lastname@example.org”
EYE’s own attempts to contact Hudson Weir have so far been unsuccessful.
Meanwhile a seller with House Network who has tried to take up a free offer for marketing with emoov – itself bought out of administration earlier this year – has claimed that their call has been diverted to a receptionist who tells the caller to send an email.
They have been told that someone will get back to them but we are told that this hasn’t happened.
We have asked the new owners of emoov for comment.