A new steering group has been setup to develop an overarching code of conduct for estate and lettings agents.
It is the latest development since Lord Best’s working group last year recommended that the Government introduce regulation, minimum qualifications and a code of conduct for residential property agents across the sector.
The new Code of Practice Steering Group will be chaired by Baroness Dianne Hayter, who previously led a review that backed the introduction of mandatory client money protection in 2017.
The committee will develop an overarching code of conduct for residential property agents following Lord Best’s Regulation of Property Agents Working Group.
As RICS and The Property Ombudsman Service (TPO) publish the two principal existing codes in sales and lettings they will be working together with other members to develop a new, consolidated residential agency and management code.
It will cover all aspects of residential property as well as specific sections on sales, lettings and management.
The code is being prepared so that it can be “handed over” to the new regulator once established.
Members of the group include:
- Andrew Bulmer The Institute of Residential Property Management
- Alison Farrar Trading Standards
- Anthony Essien LEASE
- Cecilia Brodigan Association Of Retirement Housing Managers (ARMA)
- Chris Norris NRLA
- Dallas Banfield First Tier Tribunal
- David Cox ARLA Propertymark
- Baroness Dianne Hayter
- Officials MHCLG
- Isobel Thomson safeagent
- Katrine Sporle TPO
- Liz Owen
- Mairead Carroll RICS
- Mark Hayward NAEA Propertymark
- Nigel Glen ARMA
- Peter Habert TPO
- Tim Frome PRS
- Steve Harriot TDS
- Vivienne Sugar
Baroness Hayter said: “The forthcoming combined code will ensure that consumers are clear what standards they should expect from property professionals, and it will enable them to be confident that all residential property agents will be held to account in meeting them.
“The independent Steering Group is undertaking this work to prepare an over-arching Code of Practice for the new regulator, very much within the public interest.
“With both consumer representatives and cross-sector support and commitment to achieving this goal of a combined code, as proposed in the Regulation of Property Agents Report, it will raise standards and trust in the industry.”
Housing Minister Christopher Pincher said: “Baroness Hayter’s appointment is an important development for property agents as they further raise standards in their industry and protect their customers.
“I look forward to continuing to work with all to ensure customers are treated fairly and that all agents work to the same high standards.”