New Freedom of Information data obtained by Landlord Studio indicates limited engagement with a key compliance document ahead of a deadline under the Renters’ Rights Act.

Figures released by the Ministry of Housing, Communities & Local Government show that the mandatory information sheet landlords must provide to tenants was downloaded 153,000 times in the four weeks following publication. This compares with an estimated 2.3 million private landlords in England who are required to serve the document by 31 May 2026 or face penalties of up to £7,000 per tenancy.

The data also recorded 189,000 sessions on the relevant GOV.UK page, indicating that not all visitors proceeded to download the document.

While some compliance activity may be handled by letting agents, the figures suggest a gap between the number of landlords affected and those directly accessing the official guidance ahead of the deadline.

Logan Ransley, co-founder of Landlord Studio, said: “The findings shine a light on a rollout challenge when it comes to the Renters’ Rights Act. Even allowing for reuse across portfolios, engagement with the official document looks low compared with the size of the private rented sector. We know the property sector isn’t uniform – some landlords already have systems in place for managing compliance and others don’t, relying on more manual or informal processes.

“When you introduce something like this on a fixed deadline, it doesn’t land in the same way for everyone. Some people will act straight away and others will take their time to understand how to track everything properly. What enforcement tends to do is make those differences visible. Not because people don’t want to comply, but because they’re starting from very different operational setups.

“With the deadline approaching, landlords need to make sure they can not only provide the information required, but also evidence that they’ve done so.”