Controversial agency review site allAgents late yesterday evening announced its annual industry winners, including taker of the ‘best people’ award, Jamie Day of Dayfields, a firm in north London.
The best rated agency firm was eMoov, followed by Paramount Properties, in Hampstead, London; Choices, Croydon; Sterling de Vere, London; MyLondonHome; Outlook Property, east London; Manning Stainton, Yorkshire; Dexters, Hampstead; Springbok Properties, London; and Dayfields. https://www.allagents.co.uk/best-rated-500-branches-in-uk/
allAgents made its announcement after our story yesterday about the September launch of Peter Knight’s of a new Guide to the top UK agents.
Last night, allAgents said that it had looked at over 50,000 entrants from more than 15,000 estate and letting agent firms.
It said its People Awards were the largest property sector awards as voted for by customers, with entrants are judged on all aspects of customer service. Also highly rated is eMoov.
It underlined that all estate and letting agent firms are eligible to enter at no cost.
Categories included Best UK Overall, Best UK Sales, Best UK Lettings, Best UK Male
Michelle Hodge of allAgents said “We are delighted to report another year of increased participation and 2017 is by far our most competitive People Awards yet.
“In the residential property industry, reputation is everything which is why we are proud to continue to play our part in helping consumers to recognise the best trusted property companies and the people they employ.
“When it comes down to it, agents want to be the best of the best on their own patch, that is what brings new instructions and a level of recognition that allAgents also provides.”
Jamie Day, company director of Dayfields, said: “I am absolutely delighted to have won the allAgents Best Overall Agent Award in the UK 2017.
“There were some fantastic competitors in the mix so to come out on the very top of the lot is absolutely wonderful. This prestigious award will further highlight Dayfields’ position as a market leading agency. I am over the moon and chuffed to bits.”
The allAgents’ announcement of awards also comes after another controversial website, Paula Higgins’ Home Owners Alliance, said it would be giving out badges to the best agents in the UK.
Regional winners according to allAgents include:
Comments (28)
Emoov are great. Sorry… were great.
Perhaps they are seen as “controversial” as they feel the need to split their awards categories into “best male” and “best female”? An unnecessary distinction, unless of course male & female agents cannot be compared on the same playing field…
Is there a gender neutral category?
For those that would like to compare agents regardless of gender — you can. Simply visit allAgents’ ‘People Awards’ page (https://www.allagents.co.uk/awards/2017/staff/overall/).
The categories are:
Best Overall
Best Sales Agent
Best Lettings Agent
Best Male
Best Female
why no best dog or cat?
fascist !!
When reading some responses I see names commenting that i’ve not seen before, I think it would be a good idea Ros to make the names ‘Clickable’ and view how many time the person has commented or been a member. What do others think?
Good idea.
Why? I mean, fair enough but that sort of sounds like a means of dismissing an argument/point by resorting to an “appeal to accomplishment” logical fallacy?
I think the suggestion is that people with an agenda to push or axe to grind may be using this as a opportunity to push there opinion which is no problem but at least if we can have an idea who they are we take it with a pinch of salt.
You pay to be a member or you can’t respond so I would hardly call these “Industry awards”…
Mickey Mouse awards more like.
No Essex award allAgents?
I’m not convinced that all of the reviews on AllAgents are legit to be honest.
Also I am not sure the public know anything about it until they are asked to write a review by an agent, so where is the use of it to the consumer? From the few people I have asked they tend to use Google reviews moreso and I have also come across Feefo being mentioned a lot (Feefo are the ones that produce the gold stars when you do a Google search once you have over a certain amount of reviews) which I think is more useful to consumers.
Lastly, I looked up the winning agent for my area (Birmingham) and it appears that the gold agent’s last review implies that the company / agent can’t be contacted and appear to have gone bust… not sure AllAgents have done their research properly before issuing said awards.
Sorry but WTF does being male or female have to do with selling house?! RIDICULOUS
Ros, please can you enlighten us as to why this review site is controversial ?
Have I missed something ?
We have had a good experience with this review site, when one reviewer gave us only one star with a glorious review we called up to explain it should have been 5 stars you just need to read the review. They agreed and changed it immediately.
I’m sure some people are just upset that they do not offer tickets for tables at a fancy pants dinner, so they can’t leave their office for a trip to London for a couple of days and charge it to expenses.
In my eyes this review site is leading the pack for estate agent reviews, it may not be the prettiest but it always comes high in natural google search reviews. To ignore it would be like a hotel ignoring tripadvisor in its early days.
Seconded.
Thirded!
With Vendor surveys suggesting that anywhere between 60 and 70% of them checking reviews before choosing their agent, like it or not ignoring it may be dangerous.
I’m not overly concerned about that, any vendor selecting one of my offices using allagents has in one case 3 different addresses for the SAME office to choose a review from!
And as long as they are all positive no problem.
Personally I dont understand why Allagents are viewed as controversial? All of these review sites are open to abuse, both in a positive and negative way, and all of them seem to struggle dealing with requests from estate agents to amend or remove “inaccurate” reviews, apart from you know who on you know where. Overall apart from the ability to leave a review being a little bit fiddly, i find Allagent a pretty decent review site
I don’t understand either sb007ck and was expecting to find an explanation within the article.
This company is and continue to be a shower of s**t. I occasionally get asked to subscribe and tell them every time I tell them they have failed to take down an abusive comment about one of my female members of staff that’s now been on their site for two years!!!
Oh and don’t bother to try and call them, as I found out, the only number you can ever ring is the sales line and they “know nothing about the site we just sell subscriptions to it”
Well our experience does not reflect the comment made above at all.
Well unless you’ve had a member of staff being abused perhaps you’d like to justify your comment?!!… tell me how you contacted them, tell me how you got the remark removed. I’d be interested to know……..??
We had a negative review whereby the reviewer made false claims about certain viewings and a few other incorrect details. They were so vague that we reported the review via their online ticket option (via Agent login), and within a week came back and had the review removed.
RealAgent, is it a disgusting, personal attack or just a negative review?
Regardless, I found this on allAgents’ contact us page (https://www.allagents.co.uk/contact/):
“Please Note: Do not call [the advertising line] in relation to any Review Matters. The agents who answer this line will not be able to answer any review questions and will not be able to transfer your call to another department. For all review matters please use the form on this page. For review abuse matters use the ‘report abuse’ link placed below every agent review.”
Tried that?
It wasn’t a general service comment it was a personal attack in the heading!! ….. and yes 4/5 times we sent a report abuse and nothing has been done.
Companies that don’t provide a contact number in my experience do so for a very good reason…
I look forward to seeing that the winners are also in the very top category of the Peter Knight awards. I mean, they must be. Musn’t they???