Toby Martin

Food for thought

Toby Martin

Contributor to Property Industry Eye

Nobody believes a 5-star estate agent

17 Sep 2026 Toby Martin

1,293

What the kindness recession means for estate agency

29 Jul 2026 Toby Martin

1 2,991

The candour premium: Britain’s rudest estate agent proves honesty pays

25 Jun 2026 Toby Martin

2 1,954

Estate agents need to stop dragging people to their websites

27 May 2026 Toby Martin

2 1,936

What’s your client actually worth? The number most agents have never calculated

8 May 2026 Toby Martin

16 1,455

The five things that make an estate agent truly unforgettable

23 Mar 2026 Toby Martin

1 1,754

Imagine there’s no Rightmove (it’s easy if you try)

2 Mar 2026 Toby Martin

5 1,930

The Domino’s effect – how admitting failure builds trust

17 Feb 2026 Toby Martin

1 938

You are not in control of your own mind (and neither are your customers)

22 Jan 2026 Toby Martin

1 936

Does estate agency have a drinking problem?

16 Dec 2025 Toby Martin

9 2,537

The unexpected advantage of feeling like a fraud

26 Nov 2025 Toby Martin

2 743

Service isn’t enough: It’s time for estate agents to deliver theatre

3 Nov 2025 Toby Martin

6 1,819

Inform, educate, entertain: What Lord Reith can teach letting agents about the Renters’ Rights Bill

28 Oct 2025 Toby Martin

1 1,126

The goldfish myth: Why we don’t have shorter attention spans, just higher standards

10 Oct 2025 Toby Martin

1 822

Entitled and lazy? A Gen Z user guide for managers

22 Sep 2025 Toby Martin

4 4,191

What Ryanair gets right (even when you hate them)

1 Sep 2025 Toby Martin

1,265

Reason to be cheerful: why humour is the most underrated business tool

13 Aug 2025 Toby Martin

2 1,175

The IKEA effect in estate agency: why clients value what they help create

30 Jul 2025 Toby Martin

1 2,148

What Taylor Swift can teach estate agents

10 Jul 2025 Toby Martin

1,133

Why most conference learnings go nowhere – and how to fix it

20 Jun 2025 Toby Martin

576