The Deposit Diaries – Stained carpet leads to dispute
The undisputed portion of the tenancy deposit should have been returned to the tenant without delay
The Deposit Diaries
Sandy Bastin Head of TDS Adjudication Services
The landlord has claimed for damage – Deposit Diaries
Sandy Bastin, head of dispute resolution at TDS, shares her expert views.
End of tenancy cleaning – Deposit Diaries
Sandy Bastin, head of dispute resolution at TDS, offers her expert views.
Reflecting on the outcome of a recent claim against a deposit for damages
The adjudicator considered the level of fair wear, among other factors.
Reports to make or break a tenancy deposit dispute claim
The most common dispute claims relate to cleaning issues and damage to the property.
The Deposit Diaries: Reasonable adjustment and equality in tenancy deposit disputes
Sandy Bastin, head of adjudication services at Tenancy Deposit Scheme (TDS), explains what reasonable adjustments are.
The Deposit Diaries: Court orders and dispute resolution
How TDS deals with Court Orders in respect of deposits
Advice for agents on how to handle deposit disputes fair and reasonably
Sandy Bastin, head of adjudication services at TDS, shares guidance on how to present a claim to a tenant in order to maximise the chances of early resolution.
Deposit Diaries: Is there a dispute?
Before submitting a ‘dispute’ it is important that the member firstly ensures that the ‘dispute’ is eligible for Alternative Dispute Resolution (ADR).