The Deposit Diaries – Stained carpet leads to dispute
The undisputed portion of the tenancy deposit should have been returned to the tenant without delay
Sandy Bastin Head of TDS Adjudication Services
The undisputed portion of the tenancy deposit should have been returned to the tenant without delay
Sandy Bastin, head of dispute resolution at TDS, shares her expert views.
Sandy Bastin, head of dispute resolution at TDS, offers her expert views.
The adjudicator considered the level of fair wear, among other factors.
The most common dispute claims relate to cleaning issues and damage to the property.
Sandy Bastin, head of adjudication services at Tenancy Deposit Scheme (TDS), explains what reasonable adjustments are.
How TDS deals with Court Orders in respect of deposits
Sandy Bastin, head of adjudication services at TDS, shares guidance on how to present a claim to a tenant in order to maximise the chances of early resolution.
Before submitting a ‘dispute’ it is important that the member firstly ensures that the ‘dispute’ is eligible for Alternative Dispute Resolution (ADR).