Vital to document temporary changes to rental agreements

An impartial intermediary can help to avoid the need for more formal intervention

The earlier issues or changes of circumstances are raised, the better for all concerned.

Vital for tenants to regularly check the obligations placed on them by the tenancy agreement

Dispute highlights need for tentant to check the check-in report

If pets are allowed, make sure eventualities are covered in the tenancy agreement

Make sure you submit all the evidence you want the adjudicator to consider

Cat should not have been in the property at all – but landlord loses out after scratch damage due to lack of check-in evidence

Students often swap tenancies – it’s important for agents to keep up to date with check-ins and check-outs

Adjudicator rules that landlord must foot entire cost of redecoration