Letting agents are being urged to act quickly to comply with a key requirement of the Renters’ Rights Act, with Propertymark warning that the deadline to provide existing tenants with the new government information sheet expires on 31 May.

The industry body says all tenants named on assured or assured shorthold tenancy agreements that began before 1 May 2026 must receive a copy of the official Renters’ Rights Act Information Sheet. Agents and landlords who fail to do so could face penalties of up to £7,000.

Propertymark has also stressed that directing tenants to a website link is not sufficient. To meet the legal requirement, the document must be supplied either in hard copy or as an electronic attachment, such as a PDF sent by email.

Nathan Emerson, CEO of Propertymark, said: “With the deadline fast approaching, agents should already be reviewing tenancy records and confirming that every named tenant has received the correct documentation in a compliant format.

“Some agents may assume sending a website link is enough; however, the legislation clearly requires the information sheet to be supplied directly, either in print or as an electronic attachment.

“Taking action now will help agents avoid unnecessary penalties and demonstrate a professional approach to supporting tenants through these significant legislative changes.”

The warning comes as the private rented sector continues to adjust to the first phase of the Renters’ Rights Act, which came into force on 1 May 2026 and introduced major reforms, including the abolition of fixed-term assured shorthold tenancies and changes to rent increase procedures.

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