Nearly half of letting agents are still doing admin after hours, with new research suggesting the workload is spilling well beyond the working day.

The survey found 46% of property managers and letting agents regularly handle paperwork in the evenings, while a further 25% say they work on admin at weekends.

On average, agents lose around eight hours a week to tasks that could already be automated – the equivalent of 384 hours a year, or roughly 10 working weeks.

The findings come from the UK Admin Drain Report 2026, based on a small survey of 167 UK small business owners, including a limited number working in property.

Across respondents, the most time-consuming tasks include chasing invoices, handling client and tenant communications, producing reports, scheduling appointments, and preparing quotes — all areas where automation tools are already available.

The research was carried out by HeyBRB, which focuses on automation for small businesses.