An agent has sent a list of lettings firms which he claims are not displaying their fees to a number of organisations, including Trading Standards and Action Fraud.
The agent, who is based in Middlesex, said he spent no more than ten minutes on Zoopla to find 19 agents whose listings make no mention of fees – not even saying that fees apply.
Most of the agents on the list are in and around London, but there is one in Slough and another in Liverpool. The agent says he is in the middle of putting together a far longer list.
The list has so far been sent to Trading Standards in the London boroughs of Ealing, Hounslow and Hillingdon, where the majority of the agents operate, plus Action Fraud, Watchdog and both ombudsman schemes. EYE was also sent a copy.
The agent, who does not want to be named, said: “It’s not that these agents have forgotten to display or disclose their fees to customers.
“They do it on purpose, so that they can charge whatever they want, just depending on how desperate the customer is.
“All these agents should be hit with heavy fines.”
He said he had been able to compile the list effortlessly, and said that it is something that Trading Standards should be doing.
He said: “Shame on the organisations turning a blind eye to this.”