Third ombudsman service for estate agents launches

A third redress scheme for estate agents has been given the go-ahead.

The Powys Council-based National Trading Standards Estate Agency Team – which took over from the OFT –  has approved the Property Redress Scheme, one of three Government-approved dispute resolution schemes for letting agents and landlords, to operate a compulsory nationwide redress scheme for sales agents with immediate effect.

The announcement – in a widely distributed press release –  means that the Property Redress Scheme, part of Hamilton Fraser, a firm of insurance brokers, will now offer a redress service covering both sales and lettings in the same way that the Property Ombudsman and Ombudsman Services do.

Hamilton Fraser already runs Mydeposits, an insurance-backed tenancy deposit protection scheme, in partnership with the National Landlords Association.

Sean Hooker, head of redress at the Property Redress Scheme, said: “This is a major opportunity to offer an across-the-board service to scheme members and prospective members who offer both sales and lettings services, and to attract new and existing estate agents to an alternative scheme.”


 

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6 Comments

  1. nickthehousewales

    " in a widely distributed press release ". Mmm!! I'm in pretty much the next county, nothing arrived yet! A Mid Wales rural local authority knows a lot about Property Sales and Rentals of course !! Cynical…..nooo of course not!

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  2. wilko

    ooooo…good…a lovely sparkly new ombudsmen.
    I, like many, are sick to death of the current duopoly of ombudsmens and am definitely going to sign up with this lot….What a great name as well….definitive and straight to the point………Now which of my current ombudsmen shall I drop?

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    1. PeeBee

      " I, like many, are sick to death of the current duopoly… and am definitely going to sign up with this lot….What a great name as well….definitive and straight to the point………Now which of my current… shall I drop?

      Haven't I read something very, very similar to this somewhere else, wilko? 😉

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      1. wilko

        Mmmm…it is a bit of a groundhog day.

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        1. PeeBee

          Never mind that – just nice to see that we're still 'talking'! 😉

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    2. Robert May

      "Now which of my current ombudsmen shall I drop?"…. And from what height?

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