A third redress scheme for estate agents has been given the go-ahead.
The Powys Council-based National Trading Standards Estate Agency Team – which took over from the OFT – has approved the Property Redress Scheme, one of three Government-approved dispute resolution schemes for letting agents and landlords, to operate a compulsory nationwide redress scheme for sales agents with immediate effect.
The announcement – in a widely distributed press release – means that the Property Redress Scheme, part of Hamilton Fraser, a firm of insurance brokers, will now offer a redress service covering both sales and lettings in the same way that the Property Ombudsman and Ombudsman Services do.
Hamilton Fraser already runs Mydeposits, an insurance-backed tenancy deposit protection scheme, in partnership with the National Landlords Association.
Sean Hooker, head of redress at the Property Redress Scheme, said: “This is a major opportunity to offer an across-the-board service to scheme members and prospective members who offer both sales and lettings services, and to attract new and existing estate agents to an alternative scheme.”


Comments (6)
ooooo…good…a lovely sparkly new ombudsmen.
I, like many, are sick to death of the current duopoly of ombudsmens and am definitely going to sign up with this lot….What a great name as well….definitive and straight to the point………Now which of my current ombudsmen shall I drop?
" I, like many, are sick to death of the current duopoly… and am definitely going to sign up with this lot….What a great name as well….definitive and straight to the point………Now which of my current… shall I drop?
Haven't I read something very, very similar to this somewhere else, wilko? 😉
Mmmm…it is a bit of a groundhog day.
Never mind that – just nice to see that we're still 'talking'! 😉
"Now which of my current ombudsmen shall I drop?"…. And from what height?
" in a widely distributed press release ". Mmm!! I'm in pretty much the next county, nothing arrived yet! A Mid Wales rural local authority knows a lot about Property Sales and Rentals of course !! Cynical…..nooo of course not!