The DPS to host deposit dispute webinars for agents and landlords

The Deposit Protection Service (The DPS) has announced that it is once again running its free online deposit dispute webinars, starting from next week.

The UK’s largest provider of custodial and insured tenancy deposit protection said that the webinars, first held during the summer, continue its commitment to providing safe learning opportunities for letting agents and landlords during the coronavirus pandemic.

Each hour-long webinar will be hosted by a trained adjudicator and will cover a wide range of issues of relevance to letting agents.


+ Thursday 19 November: evidence information needed for a dispute, how to best gather and prepare it, as well as the principles adjudicators use to reach a conclusion. Agents can sign up here.

+ Thursday 3 December: common errors landlords make that can affect a dispute outcome. Sign up here.

+ Thursday 17 December: the key role evidence plays in adjudication results. Sign up here.

Matt Trevett, managing director of The DPS, commented: “Disputes can be demanding experiences, and our popular online webinars will provide practical information to help landlords and letting agents better understand the issues and prepare in a way that ensures an efficient and fair process.”


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