Rightmove will be shutting down its ‘old’ overnight data feed within a matter of weeks, saying that 96% of agents are now on a real-time data feed (RTDF) or in the process of migrating over.
At present 75% of agents who use a feed to upload properties to Rightmove automatically from their software are on the RTDF.
Rightmove say this accounts for approximately 80% of property uploaded to the portal.
Ian Chapman, Rightmove product manager, said: “Transitioning thousands of agents over to real-time data feed has been a huge project.
“We’re very excited that in the near future all agents using the feed will be doing so in real-time.”
Rightmove introduced its RTDF in January 2015, after months of trials with select agents and software providers.
The service allows agents to upload properties ‘instantly’ to Rightmove through their existing software provider.
Prior to the introduction of the RTDF, edits to Rightmove listings would have to wait as long as overnight before being visible on Rightmove.
When the RTDF was announced, the story attracted comments in EYE saying “it should have happened years ago”.
Rightmove state the benefits of the real-time feed centre around instant alerts that consumers receive about new listings.
When asked about software providers who aren’t yet on the RTDF, a Rightmove spokesperson said: “We are helping all of our agents and their suppliers switch over from the outdated Automated Data Feed (ADF) format to the new RTDF before the start of July.”
In response to suggestions about some Rightmove customers not knowing about the switch-off, Rightmove gave sight of emails to software providers suggesting the portal has “written to your customers letting them know they may experience a reduction in service from ADF queries and we’ve also let them know that ADF format will be switched off as of July 4th, 2016”.
Their advice for those on the old ADF feed is to “use Rightmove Admin to upload properties manually or speak to alternative data feed/ software providers (who have implemented RTDF)”.
When pressed about switching off feeds of customers, Rightmove were at pains to explain that their “intention and ongoing communications is to ensure no agent or supplier is caught out by the switch-off”.