Reminder: new TPO codes of practice launch today

A quick but important reminder: the new TPO codes of practice for both sales and lettings come into force today.

According to ombudsman Christopher Hamer: “They incorporate the many changes in legislation that have occurred over recent years, emphasising the importance of adhering to the Consumer Protection from Unfair Trading Regulations and the new 14-day cancellation period.

“They represent a comprehensive set of standards by which agents should run their businesses, leading to reduced risk for the consumer, fewer complaints, and consistency across the sector.”

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10 Comments

  1. Trevor Mealham

    So its sign all clients up in the office now to bypass the 14 days signup in the clients home then 🙂

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  2. JungleProperty

    Even as we speak I can see all TPOS members thumbing through the code and changing their practices to match the code (NOT) – codes are a nice fluffy idea but does anyone actually follow them let alone read them? TPOS certainly don't check compliance

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  3. PeeBee

    Coo-eee… Mr Hamer… are you reading this??

    Your "Guidance for Consumers (Sellers)" is out of date.

    Just thought you'd want to know…

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    1. PeeBee

      Erm… so is the "Guidance for Consumers (Buyers)".

      Oh, dear.

      Think you might want to check the Code of Practice – just to be on the safe side…

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  4. PK

    I have just registered with Property Industry Eye.
    I would just like to say if you have nothing to add to the discussions in a positive way, Keep out of the debates,
    Looking forward to Agents Mutual.
    I will be shouting from the rooftops when it goes live.
    Lets see what the big 2 do?

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    1. PeeBee

      " I would just like to say if you have nothing to add to the discussions in a positive way, Keep out of the debates"

      Okay – I am POSITIVE that TPOs "Guidance for Consumers (Buyers AND Sellers) require updating.

      Is THAT more along the lines of your posting requirements, PK?

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      1. PeeBee

        Erm… 'PK' – for the avoidance of doubt, could you please define "positive" additions to discussions?

        In respect of AM – I take it as read you expect me to climb up there on the rooftop with you – but what about OTHER subjects…?

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    2. Robert May

      I am up early to catch up on what is news in the industry and have to say PK yours is the most bizarre and puzzling post I have read (other than Simon Shinerock turning up); Peebee is on topic and making a salient point and then somehow the thread has something to do with agents mutual? odd!

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      1. PeeBee

        Takes all sorts, Mr May!

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    3. ray comer

      I'd be more concerned about people leaping from the rooftops if it doesn't take off!

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