In the wake of media froth about Purplebricks’ announcement this week that it is reviewing its charging model, a key performance indicator in its year end results went by largely unnoticed.

Hit by the Covid-crisis at the end of its financial year, the UK operation’s level of instructions fell by 23% year on year, from 69,892 to 53,680.

This reduction was partially offset by a 12% increase in average revenue per instruction (ARPI) to £1,394
(FY 2019: £1,243).

Of course the figures could bounce back as the post-lockdown market takes off but losing such a high percentage of instructions is bound to impact the rest of 2020 performance.

 

 

Group revenues were down 2.4% to £111.1m and the group operating losses were up.

The Group holds £31m in cash, down from £62.8m in 2019.

UK revenues were down 10.7% to £80.5m leading to an operating loss of £0.2m against a profit of £5.3m in 2019.

Chief Executive, Vic Darvey, said:

“We made an operating loss in the year of £9.4m, up from a loss of £1.5m in 2019, resulting from the fall in revenue as the business was impacted by a declining market and COVID-19.

“Our market share of UK listings for the financial year was 3.9%, and our share of the number of properties sold was 5.1% of the total market.”

Purplebricks says it employs 400 people and 900 self-employed agents across its operations in the UK and claims to have saved consumers £77m commission in the year.