Staff working at Embrace Financial Services, which is part of the LSL group, have been told that they face the threat of redundancy.

Dozens of staff at Embrace Financial Services were served notice that their jobs are at risk – over Zoom.

One individual who was among those to be told that they face losing their job contacted EYE to share the news and offer this opinion: “I was one of a number given notice of redundancy today via zoom call and a scripted statement.

“Changes to financial services structure etc. Brokers, managers and support staff affected across the brands. Kept very under the radar.

“Poorly presented [information] and lack of clarity to those affected [by potential redundancy].”

LSL told EYE that the ‘restructure’ relates exclusively to Embrace Financial Services and does not impact the wider LSL group.

A spokesperson for Embrace Financial Services said: “We’ve reviewed our business model and, as a result, are making some structural changes. These changes will put us in a better position to meet our customer needs, maximize opportunities for our advisers and introducers and improve our financial performance.

“Regrettably some colleagues within Embrace Financial Services are being placed at risk of redundancy and are entering a consultation process as a result of the restructure, but we are working with those affected to identify alternative opportunities within the group, the PRIMIS mortgage network and TMA mortgage club.”