To help local authorities tackle rogue letting agents, the National Approved Letting Scheme has published the latest version of its effective enforcement toolkit.
Originally published in 2016, the toolkit was created as a unique way to assist local authority enforcement officers in tackling lettings and management firms who fail to comply with the law, particularly around the requirement to display fees and membership of redress and CMP schemes.
It provides councils with a guide to the legalities and requirements of regulating agents, in a step-by-step format designed to help protect tenants and landlords.
The toolkit has been updated and now references over 50 tribunal decisions from across England.
By providing easy access to this wealth of information, it will help enforcement officers correctly interpret the legislation while providing a useful benchmark for assessing the appropriate level of penalties.
The toolkit will be updated again next year following the introduction of mandatory Client Money Protection.
Martin Harland, chair of London Trading Standards’ Letting Agents Group, said: “This is an invaluable resource.
“We’re grateful to NALS for really listening to what we needed and working with us to achieve an excellent resource for Trading Standards officers.
“Working together we can create level and fair conditions for the good, professional agents to thrive while stamping out the criminals.”