Forget ask Alexa, now you can tell Tili! Digital assistant is launched to help home movers

Agency sector energy supplier Spark has launched a digital home assistant to help tenants switch their utilities when moving to a new property.

Estate and lettings agents will be able to direct their buyers, sellers or tenants to the Tili digital platform where they should be able to confirm their moving date and inform their local authority and water provider in ten taps and just three minutes.

Tili also lets movers switch to one of Spark’s own tariffs as well as shop around for broadband providers and accessing a range of home mover services such as removals, post redirection and finding the local gym.

Agents can earn revenue on each of the services a user takes.

Chris Gauld, chief executive of Spark, said: “I’m delighted that Tili is up and running and already rolling out with over 80% of our partners, creating the opportunity for added revenue and delivering a better customer experience for thousands of home movers.

“We’ve been working with the property industry for over ten years and we understand the challenges our partners are facing from issues like the tenant fees ban and the limitations which GDPR puts on our partners for earning revenue by selling add-on products.

“That’s why we’ve been busy investing in a proptech platform that adds real value to our partners’ business and complements our partners’ great customer service.”

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