Agency Agency Online agent Emoov reported to watchdog after displaying two sets of prices and savings 14 Mar 2018 · Rosalind Renshaw · 4 · 909
Compliance Compliance ‘Lazy’ agents warned that they cannot outsource money laundering and due diligence obligations 13 Mar 2018 · Rosalind Renshaw · 17 · 4,842
Compliance Compliance Student tenants pushed into financial hardship as loans barely cover rents 13 Mar 2018 · Marc Shoffman · 3 · 757
Compliance Compliance Ombudsman service asks for opinions about redress schemes across housing market 13 Mar 2018 · Rosalind Renshaw · 2 · 758
Agency Agency Agent probes claim that buyers cannot view properties without seeing in-house mortgage adviser first 8 Mar 2018 · Neil Gerrard · 29 · 3,330
Compliance Compliance How can I help you? Property Ombudsman partnership with live chat service proves a hit 8 Mar 2018 · Neil Gerrard · 2 · 615
Compliance Compliance Advert suggesting letting agents ‘knife’ their own managers is reported to watchdog 7 Mar 2018 · Rosalind Renshaw · 2,555
Compliance Compliance Trading Standards increasingly taking an interest in estate agents’ websites, warns lawyer 7 Mar 2018 · Rosalind Renshaw · 1 · 1,837
Compliance Compliance EYE NEWSFLASH: Purplebricks hit by Office of Fair Trading fine in Australia 6 Mar 2018 · Rosalind Renshaw · 25 · 1,761
Agency Agency Agent calls for clearer guidance from HMRC over anti-money laundering registrations 5 Mar 2018 · Rosalind Renshaw · 8 · 3,746
Compliance Compliance ‘Tenant referencing system is broken – firms just want to sell their insurance’, claim 5 Mar 2018 · Neil Gerrard · 23 · 7,173
Compliance Compliance GDPR: Agents will pay more as Information Commissioner hikes fees for data controllers 5 Mar 2018 · Neil Gerrard · 5 · 1,460
Agency Agency EYE NEWSFLASH: Estate agents under the spotlight as competition watchdog launches yet another investigation 2 Mar 2018 · Neil Gerrard · 17 · 1,529
Compliance Compliance Agent says sorry after sending out hundreds of names on its database by mistake 1 Mar 2018 · Rosalind Renshaw · 6 · 2,778
Compliance Compliance TPO stakes claim to be private housing market’s only ombudsman 1 Mar 2018 · Neil Gerrard · 603
Compliance Compliance Advertising watchdog gives agent one more chance over ‘misleading’ ads 28 Feb 2018 · Neil Gerrard · 1 · 1,500
Compliance Compliance More ‘fake’ landlords pilfer agents’ marketing photos 27 Feb 2018 · Neil Gerrard · 4 · 1,215
Compliance Compliance Online agent defends failure to display EPC ratings on Rightmove listings 20 Feb 2018 · Neil Gerrard · 11 · 9,748
Compliance Compliance Competition watchdog that fined estate agents £370,000 launching new price fixing crackdown 20 Feb 2018 · Neil Gerrard · 5 · 1,717
Compliance Compliance Council fines its own sales and letting agency, forcing it on to official blacklist 19 Feb 2018 · Rosalind Renshaw · 9 · 3,723