How to maximise your chances of success at viewings
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Best Practice in Estate Agency
Julian O'Dell is the well known and highly respected head of TM Training.
No one will ever be a good valuer without self-awareness
To be a champion valuer, you will need that all-important quality of self-awareness
Continue Reading ...Winning instructions – it’s not just all about the fee
Why standing out from the crowd is so important in the battle for listings
Continue Reading ...Take care of your clients – before someone else does
How to stop your vendors jumping ship
Continue Reading ...Who they gonna call? You or another agent?
Get your own house in order, to get houses
Continue Reading ...Moment of truth: Can you honestly cope in a market with so many estate agents?
This could be your moment: But with low stocks, how will you achieve momentum?
Continue Reading ...Do agents do enough to look after their most important asset – their staff?
Staff training should be an absolute priority for any business
Continue Reading ...Mind your language! (And don’t say ‘no worries’)
Why saying ‘no problem’ could be a problem – and for heaven’s sake don’t call your customer ‘mate’
Continue Reading ...How to up your selling game and add to the bottom line
You can deliver a slicker service – if you remember to ask the McDonald’s question!
Continue Reading ...Busy, busy, busy: But how good is it for business?
Being busy is all well and good, but what are you actually achieving? Our training guru advises
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