Advice for agents on how to handle deposit disputes fair and reasonably
Sandy Bastin, head of adjudication services at TDS, shares guidance on how to present a claim to a tenant in order to maximise the chances of early resolution.
Search Results for: deposit dispute
Cleaning remains the number one cause of deposit disputes
Tenancy disputes have drop slightly, new data shows.
The DPS to host deposit dispute webinars for agents and landlords
The webinars will help agents better understand the issues and ensure an efficient and fair process.
Deposit disputes decline across most English regions during lockdown
Will easing of lockdown cause a spike in complaints?
Deposit dispute: Agent’s ‘vague’ check-in report lacked enough evidence to help landlord
Make sure you submit all the evidence you want the adjudicator to consider
Deposit dispute: What happens when a tenant’s cat leaves its mark on furniture?
Cat should not have been in the property at all – but landlord loses out after scratch damage due to lack of check-in evidence
More tenancy deposit disputes being resolved without adjudication
Tenants and landlords benefiting from mediation
Deposit disputes: No smoke without fire – the case of an unswept chimney
Tenants forfeit £75 after failing to have chimney swept
Deposit disputes remain low despite rising number of rentals
Fewer than 1% of deposits are disputed at the end of a tenancy