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Search Results for: deposit dispute

Reports to make or break a tenancy deposit dispute claim

June 14, 2021June 14, 2021 | Sandy Bastin

The most common dispute claims relate to cleaning issues and damage to the property.

Continue Reading ...Views: 1,667 | 2 Comments

The Deposit Diaries: Reasonable adjustment and equality in tenancy deposit disputes

April 26, 2021April 26, 2021 | Sandy Bastin

Sandy Bastin, head of adjudication services at Tenancy Deposit Scheme (TDS), explains what reasonable adjustments are.

Continue Reading ...Views: 702

Advice for agents on how to handle deposit disputes fair and reasonably

February 5, 2021February 5, 2021 | Sandy Bastin

Sandy Bastin, head of adjudication services at TDS, shares guidance on how to present a claim to a tenant in order to maximise the chances of early resolution.

Continue Reading ...Views: 1,339 | 2 Comments

Presenting claims for deposit disputes

January 8, 2021January 8, 2021 | Sandy Bastin

Useful guidance for agents.

Continue Reading ...Views: 792 | 3 Comments

Cleaning remains the number one cause of deposit disputes

November 16, 2020November 16, 2020 | Marc da Silva

Tenancy disputes have drop slightly, new data shows.

Continue Reading ...Views: 708 | 4 Comments

The DPS to host deposit dispute webinars for agents and landlords

November 10, 2020November 9, 2020 | Marc da Silva

The webinars will help agents better understand the issues and ensure an efficient and fair process.

Continue Reading ...Views: 669

Deposit disputes decline across most English regions during lockdown

June 25, 2020June 24, 2020 | Marc Shoffman

Will easing of lockdown cause a spike in complaints?

Continue Reading ...Views: 474

Deposit dispute: Agent’s ‘vague’ check-in report lacked enough evidence to help landlord

January 30, 2020January 29, 2020 | Sandy Bastin

Make sure you submit all the evidence you want the adjudicator to consider

Continue Reading ...Views: 2,110 | 11 Comments

Deposit dispute: What happens when a tenant’s cat leaves its mark on furniture?

January 16, 2020January 15, 2020 | Sandy Bastin

Cat should not have been in the property at all – but landlord loses out after scratch damage due to lack of check-in evidence

Continue Reading ...Views: 4,618 | 27 Comments

More tenancy deposit disputes being resolved without adjudication

May 21, 2019May 20, 2019 | Marc Shoffman

Tenants and landlords benefiting from mediation

Continue Reading ...Views: 1,112 | 1 Comment

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