RECRUITMENT

Our client is looking for a Trainer to work with Property Management Software clients (new and current) to ensure that our software is installed and clients are trained to the highest standards following installation of our software and clients are trained to the highest standard following installation of the software.

KEY RESPONSIBILITIES

Provide on-site training on software to end users

Client liaison, including preparation for client visit and post installation/training follow-up/administration.

To maintain customer service levels to client base

To carry out training reports post visit

To undertake any other appropriate duties as necessary to meet the needs of the role

Responsible for software installation and configuration at client sites

KEY SKILLS AND COMPETENCIES

Good communicator with excellent and engaging presentation skills.

Maintain a high customer service level.

Provide on-site training, follow up and carry out training reports post visit.

Knowledge of the Property Management/Estate Agency and Lettings market.

Able to work comfortably and efficiently under pressure in a fast changing environment.

Knowledge of Estate Agency or Property Management/Lettings.

Prior experience of a customer service role including handling of varied client base.

Hold a full UK driving license.

Experience of using Estate Agency/Lettings agency software products.