The government has started publicly naming and shaming social housing landlords by publishing findings of severe maladministration.

The Department for Levelling Up, Housing and Communities will highlight poor practice by landlords including on its social media platforms. This will include published findings by the Housing Ombudsman of severe maladministration, and judgements of the Regulator of Social Housing that consumer standards have been breached.

Where appropriate, the secretary of state will contact landlords to understand how they are taking appropriate steps to address the ombudsman’s and regulator’s findings.

All landlords are expected to self-refer breaches of standards to the Regulator of Social Housing. Where landlords have failed to self-refer and a breach is found, they will be contacted by ministers.