Rightmove warns agents over scam “closing department” letter

Agents who received a letter, supposedly from Rightmove, have been told it is a scam – but that Rightmove’s site security was not breached.

The email was headed “Rightmove Account Closing” and was from an Ian Warder.

It said that a complaint had been received about “your ads promoted on Rightmove” and went on: “We are requested to stop publishing your ads if this complaint is not solve [sic].”

An attachment supposedly gave details of the complaint.

Mysteriously, Eye was among those receiving the emails.

A spokesperson for Rightmove told us: “We are aware that a small number of agents have received bogus emails purporting to be from Rightmove.

“These emails are not from Rightmove and we have communicated with all of our customers, advising anyone who receives one to delete it immediately.

“We have comprehensive security measures in place and there is no evidence that our security has been compromised.

“We also have information on our site offering advice to people about how to remain vigilant online.

“There is no one at Rightmove called Ian Warder and we do not have an Account Closing Department.”

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5 Comments

  1. roysia

    I got the scam email – I knew it was a scam as I’d already cancelled my membership with them some months before, in protest at their exorbitant fees! Presumably however the scammers couldn’t have obtained my email address by hacking into Rightmove as I was no longer a member??

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  2. PeeBee

    roysia – “…I’d already cancelled my membership with them some months before, in protest at their exorbitant fees!”

    SO… tell us more. Several months down the line – no RM – how are you finding things?

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