Estate agents and letting agents in Walthamstow – the constituency where Stella Creasy is standing to become its MP again – are warned to be on their guard today.
Housing campaigners are planning a mystery shopping exercise on fees.
The email below says it all, so please be prepared. The email is also not correct about estate agents having to disclose their fees. As the story just above this one makes clear, there is no legal requirement for sales agents to advertise their fees – only that if they do, they must display them inclusive of VAT.
This is not the first time that estate agents in the area have found themselves targeted for attention, as Eye reported in February.
From: Danielle Grufferty [mailto:email@example.com]
Sent: 08 April 2015 22:38
Subject: Come mystery shopping with us this Monday
As you may know a team of us contacted every estate and letting agent in E17 asking them to disclose their fees.
Under new legislation, they are soon to be legally obliged to display them transparently both in their premises and on other websites.
Many have yet to respond to our email request for their fees to tenants and customers …. Join us next week as we head down to Hoe street to do some “mystery shopping” and see how “transparent” our agents are about fees!
Let us know if you are interested in joining us!
E17 Housing campaign