Sharp drop in suspicious activity reports sends warning signal to agents

The latest Suspicious Activity Reports (SARs) Annual Report 2024–25 from the UK Financial Intelligence Unit shows a widening gap in financial crime reporting between the property and legal sectors.

Estate and letting agents submitted 890 SARs during the year, down 14.8% from 1,044 in 2023–24. In contrast, the legal sector increased its reporting from 2,419 to 3,392 — a rise of around 40%.

As a result, legal professionals now file almost four times as many SARs as property agents, compared with just over twice as many the year before, highlighting a growing divergence in detection and reporting activity.

Defence Against Money Laundering (DAML) requests tell a similar story, with the legal sector submitting nearly three times more DAMLs than the property sector in 2024-25 (1,336 vs 454).

While the UKFIU notes that a transition to a new reporting portal may affect year-on-year comparability, the scale of the divergence, and the fact that the legal sector managed a substantial increase during the same period, suggests the decline in property sector reporting reflects a genuine detection gap.

Neil Williams, CTO at Credas Technologies, commented: “This data should be a wake-up call for the property sector. After years of gradual improvement, we’re now moving in the wrong direction. The legal sector has shown a 40% increase in reporting during the same period – proving that practitioners can adapt to new systems whilst maintaining vigilance. The property sector’s decline suggests agents are either missing red flags or failing to report them.”

The findings are particularly concerning given that property transactions remain a known target for money laundering activity, accordong to Credas Technologies.

Lower SAR volumes are unlikely to indicate reduced criminal activity – instead, they point to potential gaps in detection and compliance processes.

Credas argues that digital identity verification and reusable compliance checks – such as digital wallets – could help address these detection gaps by streamlining KYC and AML processes, making it easier for agents to identify and report suspicious activity whilst reducing administrative burden.

“Estate agents are operating in an increasingly complex risk environment, but many are still relying on manual, paper-based compliance processes that make it difficult to spot patterns or anomalies,” Williams added.

“Digital wallets and automated verification tools don’t just make compliance more efficient – they make it more effective,” he continued. “When identity verification is standardised and digital, red flags become easier to identify and report. The property sector needs to embrace these technologies, not just to meet regulatory obligations, but to genuinely protect the market from exploitation.”

 

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4 Comments

  1. EAMD172

    How many of the SAR’s lead to prosecution?

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    1. bren_gun

      I submitted one about a retired policeman and he ended up in jail!

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  2. ianbruce

    Not sure if this agency is not misreading the statistics. The FCA and Banking Ombudsman appear to be cracking down on banks about “knowing your customers”. Banks like Santander appear to be deliberately closing down small business bank accounts rather than risk upsetting their regulators.

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  3. Typhoon

    Well you need to be a genius to fill in the forms. With the last two we did both of which we were really suspicious of, one they never came back on (and we applied for a DAML, so carried on as if you don’t get a reply in a week you can as the `DAML is deemed) The other they came back and said sufficient evidence to investigate. They don’t make it easy for us

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