Rightmove Plus goes down but portal says it is prioritising fixing ‘intermittent’ problems

Rightmove Plus has been down.

One agent told us that it has been on and off this week, while others have said that they could not access it for periods during yesterday.

Last night, a Rightmove spokesperson said: “Some agents have had intermittent issues accessing some tools and reports in Rightmove Plus and we’ve been working hard to fix this.

“The issue should now only be impacting a small number of users and we’re working as a priority to fully resolve this for them. We’d like to thank agents for their patience.”

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9 Comments

  1. J1

    Logging on to RM minus has been horrendous for two years now.

    For all their bluster and profits, their service is shocking and portal dull and out-dated.

    Report
    1. Gloucester_Agent

      Whilst we are reviewing our membership for the first time we have tried to step back and not just review things from a monetary perspective. We have also reviewed the service, the respect, the support and the innovation – all areas we couldn’t score above zero and having a back office that is archaic and increasingly unreliable only helps to push us towards our inevitable decision to leave.

      Report
  2. debbiedoesalot

    Yes, we are seriously considering leaving now. It’s costing us over £1100 pcm when we are getting just as many leads from OTM at a fraction of the price. I think RM has had its day, serves it right for its outrageous greed.

    Report
  3. surrey1

    I look forward to the rebate 🙂

    Report
  4. grantlance

    Perhaps my linkedin feed will have a welcome rest from agents boasting about their “success”.

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    1. smile please

      Ha Ha, Yes the ones which between 10.16am and 11.34am on a Tuesday morning have sold the most 2 bedroom properties between £262,500 and £263,000 in one specific postcode.

      Report
  5. GPL

     
    The week/year that Rightmove Plus became Rightmove Minus!
     
    Just woeful response, lack of information, recorded message.
     
    If I didn’t pay my Subscription for several days how would that go down at Rightmove?
     
    Like others, I await a refund reflecting the “Rightmove Plus Downtime”.
     
    It seems posting one’s complaint on Trustpilot actually elicits a Rightmove response, albeit in that “artificial/managed” way, akin to someone spouting   “…….Have a Nice Day”
     
    Find Your Happy? – **** Off!        
     
     

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  6. HIT MAN

    RMEXIT is the 31st October 2019 everyone is handing notice in September and leaving RM

    Report
  7. Spindoctor

    We noticed this annoying ‘outage’ too as I scrambled to get some comparables for a valuation.  The silver lining was that we tried the OnTheMarket comparables tool and really liked it. It looks so much more professional. Anyone fancy setting up the RMExit party?

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