RICS accuses online agent of making ‘baseless claim’

The RICS has placed a statement on its website about a claim being made by online agent HouseSimple.

The statement says: “An inaccurate story is currently being reported by media stating that RICS data shows that online estate agents HouseSimple are 40% more likely to sell homes than their high street counterparts.

“RICS would like to make clear that this baseless claim is a misinterpretation of our data and we will be taking action to put an end to any further reports.”

EYE alerted the RICS to the claim back in February, and the RICS told HouseSimple to take the claim down – which it did.

However, on Monday this week, the claim was apparently used again in conjunction with a press release.

It is this which has prompted the RICS statement on its website.

Achieving 99% of asking price: Claims by online agents under fresh scrutiny

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5 Comments

  1. Chri Wood

    Purplebricks, eMoov and now HouseSimple, is there a single call-centre firm that can be trusted to comply with the law/ not make misleading comments?

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    1. Frown Please

      The RAC’s

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    2. Garret2

      Just checked HouseSimple homepage…

      The spurious claim is still there!

      All they have done is removed mention of the RICS & replace it with some guff about “national sales data”!!????

      IT IS BEYOND A JOKE!!!

      Wonder how Charles Dunston feels to be associated with such behaviour?

       

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    3. Bless You

      it is about time rics, naea etc took some action against online liars and defended their members. Cant sit on hands forever.  i will never trust trust pilot either after they have let themselves be used so badly by purple bricks… How can u rate a service 1 day after instructing them…joke

       

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  2. Typhoon

    the trouble is even although they will get their knuckles rapped for this, they’ve had their publicity. Bit like ” the jury will disregard that remark” Course they can’t !!!

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