Review of the Week: Spotted on Trustpilot, this five-star review of Purplebricks.
“Very quick and efficient service. Matt was extremely helpful and even saved us money on the property we were purchasing.”
So, could there be more to this than meets the eye?
Indeed so. A Purplebricks spokesperson told us that Purplebricks had actually handled this person’s sale. He was looking to purchase a property in the same postcode, on with another agent. Matt, the LPE, advised on what he believed the property was worth. An offer was submitted and accepted by the vendor, below the guide price.
Does this not breach the law in what our responsibilities are to our client?
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
No Arthur it doesn’t break the law, you show such ignorance jumping to your conclusions.
Your anger and hatred clouds any rational thinking you may have, it’s a shame you have become reduced to this.
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
No, it’s a shame Purplebricks didn’t have the correct valuation in the first place. Useless, they under valued a property I wanted to buy – cancelled my viewing for the Sunday on the Friday evening and the vendor accepted £3000 less than I was willing to pay. I had told them I was a cash buyer with nothing to sell but they didn’t tell the vendor this they just cancelled my viewing.
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
I bet the reviewer won’t be as complementary when he comes to selling!
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Ha! Agreed! I am one very unhappy purchaser, I would never go to Purplebricks to sell. Never!
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
This is not industry news people, can we not move the agenda on to how we full service agents can continue to improve our service and performance for our customers and our industry rather than moaning about Purplebricks or whichever online agent is doing something today.
Get a grip guys!
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
The on line only nonsense will hang itself because this article is an example of what is happening every day out there. they have their money and just don’t care what the selling price ends up as. If the cheap option is so amazingly wonderful to the public, why are most of the onliners now scrapping up front fees? Because they are not getting enough business. We are more aware in the industry of the on line issue than the public I suggest, thanks to the mega publicity it keeps getting from the property industry media.
Most will crumble when funders really do wake up and realise they are pouring their money into a no hope return and the selling and buying public realise they need professionals to do the job of moving house for them
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Hey Typhoon care to backtrack on your ridiculous rant?
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
I am as much against PurpleBricks succeeding as the next agent, however it is a little unfair to jump to conclusions. this reviewer could be using PB to sell but their “local expert” has helped them also with a purchase.
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
For some people it’s very hard to take of those blinkers.
http://www.propertyindustryeye.com/about-us/
“Property Industry Eye is dedicated to the publication of independent, unbiased, factual and accurate news reporting of matters of interest to those working in the United Kingdom property market and beyond.”
Misleading advertising?
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Oh, ducky…
EYE have made no comment – so what’s your #Purple_Problem?
BTW – the question was a rhetorical one – no need to don’t bore the dangly-bits off the audience with some kind of answer. We are all painfully aware of precisely what your “problem” is…
IF the company for who the review was submitted wish to put the record straight for all to see, then we would obviously welcome that input.
You really should wind your neck in – you’re looking more and more like some kind of f***ed-up duck/giraffe hybrid!
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
“Let us hope that the vendor was equally pleased – if that’s possible.”
Is that not a comment? They are jumping to conclusions that the vendor is not the poster of the review are they not?
And your response to BenNorthEast62? “however it is a little unfair to jump to conclusions”
Somebody who clearly can see things objectively.
>IF the company for who the review was submitted wish to put the record straight for all to see
Were the company even asked to comment before PIE jumped to conclusions?
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Cyberduck46 – You are the peoples bastion of discrimination between right and wrong.
Your heartfelt apologies for each misleading Purplebricks advert / statement are awaited.
Thank you.
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
“Were the company even asked to comment before PIE jumped to conclusions?”
I would have to assume that they were – for obvious reasons.
You will now see that they have commented.
No-one will be in the least bit surprised at the comment, either.
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
It’s a shame they didn’t wait until PB responded to this flippant attempt to discredit them.
Anyhow well done that LPE for securing the price on his clients forward purchase, I’m sure PIE, PeeBee and everyone else will commend them.
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Now, now, dom-boy – that’s @HenryPryor’s job, innit?
There are only so many places for noses in his particular trough – he might be a bit put out if he’s got some #Purple_Competition!
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
PeeBee et al you are all just proving my point!! LOL!!! endlessly posting and tweeting reviews and this and that about the onliners! Get over it and crack on with doing your best for your customers and evolving your businesses! Do or die.
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Don’t you worry your little WizHead over my customers, sunshine – or my business for that matter.
I spend up to 18 hours a day doing what I do. MOST of it gets done – the bits that don’t have nothing to do with PeeBee & Co’s running.
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Ahh yes the independent unbiased property eye. Sigh.
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Oh, listen…
…a weak, watery echo.
Did a duck just f@rt?
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Ahh yes the independent unbiased dompritch134. Zzzzzz.
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Maybe Purplebricks spokesperson would like to comment on THIS review also:
uk.trustpilot.com/reviews/5ad726756d33bc0a240039ec ?
For those that can’t be @rsed to follow the link, the first line of the 5-star review, posted by ‘Adam Boyd’ states
“Euan Martin was very helpful in helping me buy the property I wanted and negotiating the price at which I paid.”
I can’t wait for the response…
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Another PB LPE doing an outstanding job, it must really grind your gears PEEBEE.
We all know where this article comes from and many others thatyou direct the publication to.
See here
twitter.com/agent_peebee/status/983791458925862912?s=21
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Yeah, dom-boy – it does “grind my gears” that a vendor MAY have been able to achieve a higher price for their property than THEIR “Agent” secured for them.
It grinds them good and proper. Just like public transport grinds them.
See – the thing with buses is that you wait ages for one… and then along come a squadron of the bu99ers.
Bit like similar comments in Purplebricks’ Trustpilot reviews – look, here’s one more – that’s THREE IN A DAY:
“…has been very helpful in helping us to buy the property we want. He helped us negotiate a price with the seller.”
uk.trustpilot.com/reviews/5ad712b06d33bc0a240031be
#Funny_that…
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
This review states I quote ‘he helped us negotiate a price with the seller’ this does not in anyway state that the LPE did anything but negotiate between both parties.
No where does it state he helped to achieve a lower price for the property, it merely points out he conducted negotiations which was helpful.
So I think after this latest debacle PIE might be less inclined to publish pieces on your nod of the head.
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Oh – and just in case you want to try the old “the reviewer was a vendor that we helped buy from another agent” ********, dom-boy – here’s the lady’s review from only 2 days ago… thanking PB for “a very positive experience” viewing through them:
uk.trustpilot.com/reviews/5ad482456d33bc0a24ff5a9c
I LIKE this game. Can we keep playing it, please?
;o)
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
As stated above.
Also can you confirm when you initially highlighted on social media the review in question 7 days ago, did you inform this publication of it?
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
I think you will find that, unlike yourself, @PropIndEye ‘follow’ me on Tw@tter, and therefore get notifications of my Tweets, if that’s what you mean.
While you, on the other hand, must have to Troll my account like a little good’un to keep up to speed.
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
I think that you will find you @ them in on your campaign. Shall I highlight the examples?
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register
Do you have to?
Is there a need to?
Does anyone except you and ducky give a fuppenny?
Hey – don’t hold back on my behalf – feel free to waste your time.
More you spend on my account the less you spend spreading poison in other directions.
Knock.
Yourself.
Out.
PS – Apologies in advance if I don’t get back to your next rantlet in good time – I’ve never even had a chance to comment on the more interesting articles on EYE today.
You should look them up sometime – they are the ones that don’t have #Purple ANYWHERE in the title.
But, then – why the chuff would you bother with THOSE articles?
You must be logged in to like or dislike this comments.
Click to login
Don't have an account? Click here to register