It has emerged that home movers are supposed to be told that removal companies packing activities during the pandemic should be limited to “china, glass and breakable items.”
EYE reported yesterday that Government guidance on home moving potentially contradicts industry practice by advising that sellers pack their own items.
This could invalidate insurance policies as items broken in transit are usually only covered if removal firms packed them.
However, industry analyst Kate Faulkner of Propertychecklists.co.uk has highlighted to EYE that consumer guides released after the Ministry of Housing buying and selling guidance was updated give further detail.
The guide, compiled by industry bodies across the sector such as RICS, the Conveyancing Association, NAEA Propertymark and the British Association of Removers, said: “Packing by the remover is currently limited to china, glass and breakable items.”
This guide isn’t signposted in the Ministry of Housing buying and selling document so it may be hard for consumers to find if they are not aware of it.
Faulkner said the guides can be used by companies within the property sector to supply to their customers.