LiFE Residential, Charters and Martyn Gerrard have been named as the top brands for customer service on the raterAgent reviews website.
The agent reviews website looks at customer ratings on valuation achieved, speed of transaction, value for money, local knowledge, quality of staff and overall rating to find winners each year.
The top companies and individuals are then ranked according to their scores to find the best performing estate agency/lettings businesses and individuals nationally according to their customers. The awards are self-funded by raterAgent.
LiFE Residential was given a gold award while silver was reserved for Charters and bronze for Martyn Gerrard.
| Award | Estate/Lettings Agent |
| Gold | LiFE Residential |
| Silver | Charters |
| Bronze | Martyn Gerrard |
There were also individual gold, silver and bronze awards which you can see below.
| Award | Estate/Lettings Agent | Company |
| Gold | Anastasia Efremenkova | LiFE Residential |
| Silver | Nony Kerr-Smiley | Charters |
| Bronze | Hannah Gunn | Move Revolution |
Bill McClintock, chairman of raterAgent, said: “These are the industry awards that matter as they are based entirely on genuine reviews from customers who have experienced the agent’s service first-hand.
“All reviews have been verified thoroughly under our triple lock transparency check, so our company and individual winners have every reason to feel proud that the exemplary service they give their customers has been recognised. We congratulate all our 2016 winners.”
You can find out more about the awards here:
http://www.rateragent.co.uk/raterawards2016.html
You can see the top 50 below. Congratulations to all the winners.
raterAgent Awards 2016 – Top 50 companies for customer service
- LiFE Residential
- Charters
- Martyn Gerrard
- Thornley Groves
- Move Revolution
- Northwood
- Moginie James Estate Agents
- House Network
- William H Brown
- Bond Oxborough Phillips
- Breckon & Breckon
- Dawsons
- Henderson Connellan
- Williams & Goodwin The Property People Ltd
- Thorgills
- Stonehouse Estates
- Curchods
- Anthony Pepe and Co
- Andrew Grant
- Mansons Property Consultants Ltd
- Nicol and Co
- Lenwell Property Services
- Belvoir
- Martin and Co
- R Whitley and Co
- Robert Watts
- Putterills
- PM Premier
- Marsh and Parsons
- Outlet Property Services
- Barnard Marcus
- Lanes Sales & Rentals
- Thomas Marsh
- Regency Estate Agents
- Brown and Merry
- Peter Alan
- CBRE Residential
- Gordon & Co
- Robinsons
- Adams Estate Agents
- Keatons
- Distinct Estate Agents
- Elms Estates
- Lillingtons
- Christopher Russell
- Fisks
- Enfields
- James Anderson
- Sinclair Hammelton
- Andrew Scott Robertson
Unlike others, at least you don’t have to apparently pay to be considered for this award.
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No only a subscription and the ability to make up reviews 😉
Still amazes me how 1 agent can get hundreds of reviews and a much larger agent gets next to nothing …
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Hi Smile,
As an owner of a company in the top 50 it’s just about asking, asking and then asking again. Most people are happy to recommend if they have received a good service but it tends to be one of those things they never quite get around to.
We have started asking and the results have been amazing, it’s no more complicated than that.
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