The Property Academy’s Danielle Nash is calling for estate agents to consider ways they can help improve the system. This comes after the Levelling Up, Housing and Communities (LUHC) Committee recently launching an investigation into the property transaction process in England.

Nash, who is managing director at Property Academy, believes the main way to ensure movers have a stress-free experience when buying or selling a property is to alleviate the main frustrations they have; lack of transparency and slow conveyancing speeds.

While the committee investigate the whole process in a bid to make buying and selling homes more efficient and consumer-friendly, Nash says agents must be proactive and tackle their clients’ frustrations head-on.

She said: “Many agents still don’t understand the nitty-gritty of conveyancing, leading to frustration as they struggle to properly relay all the necessary information to clients.

“As we know, material information is becoming more and more prevalent in the industry. With the National Trading Standards Estate and Letting Agents Team now recommending agents include all material information in property listings, it’s important they know all the ins and outs of what’s required.

“If agents undergo conveyancing training as part of their professional development, they will be able to fully understand the process and its nuances, helping them improve communication with both legal professionals and buyers and sellers, reducing any misunderstandings or confusion and ensuring smoother sales.”