New study to better understand LGBTQ+ inclusivity within estate agency sector

Propertymark has announced that Stage 2 of its LGBTQ+ inclusion research within the residential sales and lettings industry is in development and will be launched over the next few months.

Working once more with the team at the University of Surrey, Propertymark hopes to draw from the experiences of agents who both identify as LGBTQ+ and those who do not, to identify levels of inclusivity within the sector. 

The industry body says the primary goals of the project are to: 

+ Document the experiences, concerns, and needs of lettings and sales agents regarding LGBTQ+ inclusivity in the property sector. 

+ Understand what staff regard as barriers to LGBTQ+ inclusion in the property sector. 

+ Understand what staff regard as examples of good practice with respect to LGBTQ+ inclusion in the property sector. 

+ Highlight what changes staff think should take place to create greater LGBTQ+ inclusion in the property sector. 

Professor Andrew King, who has previously undertaken extensive research and impact projects related to LGBTQ+ inclusivity in social housing, said: “It is great that Propertymark has commissioned this research. We are looking forward to working with them to better understand inclusivity within the sector and where necessary find ways to create meaningful and long-lasting change.” 

Nathan Emerson, CEO of Propertymark, added: “At Propertymark, we are focused on ensuring that the industry is inclusive and supportive of agents and customers from across society. This project will help shed light on LGBTQ+ inclusivity, an area that has received little research focus, and should generate insights that will enable improved practices across the sector.” 

 

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11 Comments

  1. PJMQ1

    Expect a lot more of this type of stuff once Labour are in power

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    1. jan-byers

      Agreed
      I have no idea of the sexuality of some of my members of staff
      I am not interested it is totally unimportant what people do in their private lives
      If people wnat to tell me thats is fine but I really do not care it is not my concern
      Also what about other sexual miniorites such as swingers people who are into fetish bdsm or dressing upm as a baby
      Why do they not get all this insane attention

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      1. Isa B Agent

        I thought you were unburdening yourself for a moment.

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      2. KByfield04

        Oh Jan- just surprised you didn’t manage to squeeze in some comment about the war or a mention of a ‘stiff upper lip’ somewhere. The fact that you are aligning LGBTQ+ with ‘swingers, fetish and fantasists’ probably highlights the fact that you absolutely need a course like this. A lot of people think they are allies, without realising that some of the language and subconscious bias sends quite a different message. Typically, if a survey/course/intention of this nature makes you uncomfortable or angry- then the reality is they are needed and you should probably talk less and listen a lot more.

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      3. AcornsRNuts

        Presumably they are covered by the +

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    2. KByfield04

      Being more aware and considerate- that will be awful!

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  2. A W

    I don’t know about the sexuality of my staff/ colleagues, nor do I want to know. It has zero bearing on them as a person or indeed their work.

    However, and this is very important, discrimination in the workplace (based on someone’s sexuality) has been illegal since at least the Equality Act 2010.

    By highlighting differences, you are encouraging discrimination. Everyone is the same, everyone is equal and the law enforces this. Positive discrimination is still discrimination.

    Merit is the only standard we should be looking at. Is this nonsense what Propertymark is spending our membership fees on?!

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    1. KByfield04

      This falls into the same category as saying ‘I’m colour blind’ when the topic of racism is raised. It’s not about seeing and treating everyone exactly the same- in fact, in many situations, that is the problem. It’s understanding the nuances of different communities and cultures and being sympathetic to that. That will often mean using different language/terminology, perhaps rethinking a process or how it is applied/enforced. It is important that you understand, for example, that in many towns and villages in the UK- a gay couple walking down the streets holding hands and occasionally exchanging a kiss is viewed, treated and commented on very differently than a straight couple. Likewise, trans or non-binary often have a very different experience walking down the street and at work. The debate has moved on a lot in the last 20 years and there is still a lot of learning & unlearning to be done.

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      1. A W

        Quite simply, you’re wrong.

        Personally I believe that everyone is equal and do not discriminate based on gender, race, religion, ideology or sexuality.

        Treating someone differently because of the above mentioned characteristics is quite simply discrimination and I am against all forms of discrimination. You seem not to understand that positive discrimination is still discrimination.

        Be empathetic and understanding, but you should be that to all people regardless.

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    2. AcornsRNuts

      I agree A W.

      The only time sexuality of any type should be disclosed is by the individual employee. Some prefer to keep their private lives exactly that – PRIVATE. Perhaps with a large company that invites significant others to works functions, it would then be disclosed, but a person’s sexuality should have no bearing on their ability to do the job.

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  3. Highstreetblues

    This is left wing nonsense. Just stick to selling and renting properties and doing a good job regardless of what sexuality you are. It’s irrelevant.

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