Research reveals a third of tenants steal from rented property

Landlords beware, a third of tenants have stolen items from a rented property in the past five years.

A poll of 2,000 adults by landlord insurer Direct Line for Business found tenants have removed items such as fridges, freezers, light fittings, televisions and even sinks.

Tenants estimate that the overall value of items they had taken from a property stands at more than £500.

Some of the reasons for taking items from rented properties included believing that the landlord wouldn’t notice that the item was missing, and taking items by accident and forgetting that the item was not theirs. However, the most common excuse – given by more than a fifth of respondents who admitted that they had stolen items – was simply that they wanted to take the items.

The research underscores the importance of making an inventory as a fifth of respondents who have stolen goods said they did not complete one when they moved in.

However, almost a quarter (23%) admitted that all of the items they removed were listed on the inventory but this did not deter them from taking the items.

Nick Breton, head of Direct Line for Business, said: “The range of items that tenants feel that they can take with them when vacating a property is quite amazing. It isn’t even just small items that go missing: our research found that renters are helping themselves to beds, sofas and cupboards once their tenancy agreement comes to an end. These are expensive to replace and could have a knock-on effect for future tenants of that property.

The research highlights the importance of having a thorough inventory before your property is vacated.

“Building a relationship with your tenants is a bonus and can open up communication which could minimise issues further down the line.

“If the property is furnished then make sure you have the right insurance in place so you’re covered should things go missing – like the kitchen sink.”


Email the story to a friend!


  1. ignjatovic63

    i used to do lets to a high speck but after finding that tenants did not look after the things i did for them and when they left took things with them.

    I now only do property unfurnished there is as far as i know any rule that says that you have to let a property with any think in it as far as i understand you don`t even have to leave white good in the property.

    However as a landlord`s we all know that how your new tenant see`s your property for the first time is what will help them make the decision as to if that is the property for them.

    I now just give an empty house that is freshly painted clean all round and carpets that are new or have been cleaned, but most of my property have laminate flooring in them and i find that most tenants would prefer to have their own things in the property anyway that no one else has used.


  2. Woodentop

    Blimey is that true? Anyone told Jeremy Corbyn & Co as they seem to believe that only landlords and agents are crooks.

  3. TheGreyAgent

    Rubbish! A third of tenants? Really? In 27 years as a letting agent I have heard some ridiculous claims but this leaps into the top 5 straight away.

    A blatant scare tactic to bring in more business and has no business being in the news section imho


You must be logged in to report this comment!

Comments are closed.

Thank you for signing up to our newsletter, we have sent you an email asking you to confirm your subscription. Additionally if you would like to create a free EYE account which allows you to comment on news stories and manage your email subscriptions please enter a password below.