The Partnership has launched a new online portal designed to improve communication between clients, estate agents, mortgage brokers and conveyancers throughout the home-moving process.
Developed by the property legal firm’s in-house software team, the platform allows clients to complete instruction forms electronically, upload documents, send secure messages to their lawyer, monitor the progress of their transaction and view outstanding enquiries and billing information in real time.
Estate agents and mortgage brokers are also provided with dedicated access, enabling them to track key milestones, view outstanding enquiries and monitor progress without having to request updates from the conveyancer.
The Partnership said the portal has been developed to provide greater transparency throughout the transaction process and help reduce delays by keeping all parties informed from instruction through to completion.
The Partnership’s managing director, Peter Ambrose, said: “One of the biggest frustrations when you’re buying or selling a home is not knowing what’s going on. Clients, estate agents and brokers all want clear updates and confidence that things are moving in the right direction.
“We reviewed all the offerings on the market, but none of them offered our clients what they really wanted, so we built our own. It’s been designed around the way we work and gives everyone involved much better visibility throughout the transaction.”
The Partnership’s sales director, Matt Fenn, added: “Having worked in estate agency for a number of years before joining The Partnership, I know exactly how important good communication is. Agents want to keep their clients updated, brokers want to know transactions are progressing, and clients simply want reassurance that everything is moving in the right direction. That’s what we’ve built this portal around.”
Comments (8)
Maybe it’s the hot weather.
But today, the infantile, defamatory and most heinous of all, anonymous, comments posted on this innocuous announcement makes me embarrassed to be associated with this industry.
To those of us who have the joys of dealing with a certain firm on an almost daily basis, this gimmick does not even come close to solving all the issues. I am wondering if it will give people an opportunity to score points and blame everyone else for delays as happens now?
It is not even a new idea, similar “portals and ideas” have been around since the late 1990’s, when we had a conveyancing system that was far more professional than today.
I am more interested in why The Partnership do not use the up to date version of the TA6 like everyone else?
Anna – you are correct – we have not yet switched over to the latest version of the property information form due to technical reasons, but we are working to address this.
Doh. Just realised that along with the others here, your name “Anna Naemis” is a play on the word “Anonymous”. Oh dear.
A photo like that should make anyone run a mile … and fast!
Exactly, that grin says `…here to empty your bank account`
*Comment removed for breaching our publishing guidelines.
So you can use it on all sales not just when use this company?