ESPC has launched a new charter with a view to raising standards in property industry north of the border.

A total of 25 solicitor estate agents in Scotland who are members of ESPC have already committed to the charter, designed to improve the quality of service and expertise from local solicitor estate agents.

The solicitor estate agents signed up will proactively encompass the charter pledges throughout their operations.

The ESPC charter will aim to improve standards with a renewed focus on customer care, client communication, training and development.

The charter encompasses all elements of the property transaction for both home buyers and sellers taking them through each stage of property marketing and the legal process and outlining the high standards that the firm has committed to.

Paul Hilton, ESPC CEO, said: “Our aim is to make the process of buying and selling property in Edinburgh, the Lothians, Fife, the Borders and Dumfries and Galloway as positive as possible. The new ESPC charter really highlights the commitment that both ESPC and our solicitor estate agents are making to quality and service standards.

“I am delighted that 25 of our member firms have already signed up to the charter. These firms are keeping their clients’ desires at the forefront of the property journey and I’m excited for the opportunities that the charter will provide. The Scottish home buying and selling process is far superior to many others and our assistance in further strengthening our solicitor estate agent member firms by providing them with training and additional resources has been very welcomed.”