Nearly one third of people think that using a high-street letting agent is outdated.
The claim comes from an online business, LetBritain, which also says that 25% of UK adults prefer to use web services such as Airbnb, Gumtree or Spareroom.
LetBritain says that in London, 50% of tenants rely on online services, many citing lack of time to visit physical offices.
The business surveyed a sample of 2,000 adults and found that 51% rely on online solutions generally, with Londoners being the most enthusiastic online shoppers
Make housing law side with the landlord more favorably and speed up the eviction process for tenancy breaches and we’ll talk.
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Online Agent says online is best. Sounds a bit like man bites dog to me.
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People have to get off their a*se to view a property whether buying it or renting it. If they want to secure that property 9 times out of 10 they will then visit the agent’s office to start the buying/letting process.
Amazon is opening bookshops again #justsaying
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What a load of rubbish!
Where’s the survey stats to back up the rubbish you’ve written!
A high street shop is just a premises for staff to work from! It just happens to have a shop window most of the time. Good advertising space for the local market I say! Most larger firms need a premises for their staff to operate from!!
Lettings is very labour intensive and always will be. All agents advertise online and use tech!
If a third think they’re rubbish why are 95% plus using them!?
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And the ones who don’t, all fly under the radar and would fail miserably if going via a decent agent. So, no wonder such people prefer scumtree, airyfairyBNB and the like; they know they have more chance of success.
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I love this type of obvious comment.
Most people do not spend the time and money visiting a place that they do not have to.
What this online only agents forget is that every business I come across has an online presence and are becoming more effective online every day.
The major advantage already highlighted is we have both ! We have online for those that want convenience and for those that want a more personal service, we have high street offices.
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Over 66% of people still believe High Street Estate Agents are the best way to buy & sell their homes!
Why isn’t that the ‘news’!?
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I surveyed 10 people and all said they were unsure whether then loved of hated Marmite!
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And I was wondering why so many lettings go wrong?
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We operate from an office/shop, we also have an online presence by way of a website but we still see plenty of people through the door. We insist that tenants come in to start the process of renting; we can then take the required ID and scan it to satisfy RTR. I’m certain also that tenants feel more comfortable dealing with us in an office rather than in a coffee shop or pub when they pay over rents and deposits and certainly landlords do, on more than 1 occasion I’ve attended an appraisal and the landlord has expressed how impressed he was with the office and the staff who work here. Anyone who has tried dealing with a fully online set up for anything will know the pitfalls as well as the upsides.
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