Lettings platform Goodlord has offered agents the chance to suspend their monthly subscription and instead move to a Pay As You Get Paid model to help with cashflow during the coronavirus outbreak.
The service, which lets agents generate and complete automated tenancy agreements that can be signed and stored online, usually charges a monthly subscription starting from £62.50 per month based on a user’s anticipated volume of tenancies.
Under the new model, agents will be able to pay per transaction once the landlord has paid.
There is a set fee of £20 per transaction which will be billed at the end of each month.
The offer will remain in place until business returns to normal or September 30th, whichever is sooner.
The company is also making any tenancy renewals with a contracted date on or before June 30th 2020 free of charge via the Pay As You Get Paid option.
Those who wish to transfer historic tenancies onto Goodlord to take advantage of the offer are able to do so.
As well as automated tenancy agreements, Goodlord also separately provides tenant referencing, rent protection insurance and a utilities switching service.
Tom Mundy, chief operating officer at Goodlord, said: “As a company, we put our customers first.
“As a transactional business, Goodlord is also feeling the effects of Covid-19.
“However, our objective is to protect the long-term relationships we have with our customers, and we’ve structured this offer to help us do that.
“We believe by working together in this way we’ll all come out of this stronger. We only win when our customers win.”
A couple of years ago Goodlord made the headlines for a number of staff layoffs then they rebuilt and recruited some of the best talent in the industry. They are proving to be head and shoulders the leaders in everything they do and they are setting great examples for others to follow like this.
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‘They are proving to be head and shoulders the leaders in everything they do and they are setting great examples for others to follow like this’ Should have caveated that by adding….If they survive?
I’d be seriously worried now if I had outsourced my functionality to one of these 3rd party providers – if they go pop suddenly, you’ll be in a big hole, potentially.
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These times show you WHY you should NEVER outsource your cash management and customer support, If your provider is running out of cash, you may find yourself in quite a situation there
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