Letting agents to offer ‘pet interviews’ under new law

Soon it won’t just be Doctor Dolittle talking to animals – letting agents may be next in line.

From 1 May 2026, tenants will have the right to request a pet, and landlords will no longer be able to unreasonably refuse. While the changes apply to the private rented sector rather than social housing, new guidance is already prompting some unusual preparations across the industry.

Letting agents are now expected to incorporate “pet interviews” into the tenant vetting process, with dogs, cats – and in some cases more exotic companions – invited along to meet landlords before a tenancy is agreed.

Under the proposed approach, pets may be asked to attend “temperament viewings”, where their behaviour will be informally assessed. Early indications suggest some agents are already drawing up standard questions, from how well dogs respond to commands to whether cats display “independent tendencies” – and how both react to the dreaded vacuum cleaner.

Landlords, meanwhile, may request references from previous vets, with some even seeking details of past chewing incidents, scratching habits or noise complaints. One agent claimed to have already received a CV for a Labrador, complete with “excellent ball retrieval skills” and “strong garden discipline”.

Reaction across the sector has been mixed. Some see the lighter-touch approach as a way to reassure landlords, while others question how practical it will be – particularly when dealing with less cooperative applicants.

One letting agent said: “We’re used to interviewing tenants, but interviewing their pets as well? It’s a whole new ball game. We’re not sure if we’re running a lettings business or a talent show.”

Despite the uncertainty, preparations are underway, with some firms reportedly considering dedicated “pet-friendly viewing slots” and even treat-based incentives to encourage good behaviour.

Whether the idea proves workable remains to be seen – but for now, agents are brushing up on their animal handling skills and hoping their newest applicants put their best paw forward. Many, however, already consider the guidance barking mad.

 

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2 Comments

  1. Mrlondon52

    Very good.

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  2. BEReal46

    Ah, had me there for a sec – then I remembered. Very good!

    Report
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