Inventory firm offers agents open access to reporting software

Nick Lyons

Inventory management specialist No Letting Go is now offering clients open access to its bespoke property reporting software, Kaptur.

The initiative allows agents to perform various property reporting functions, such as inventory checks, mid-term inspections and fire door assessments, either in-house or outsourced to the No Letting Go network, depending on their staffing needs and workload.

Nick Lyons, CEO of No Letting Go and Kaptur, explained: “Our clients can access Kaptur under a straightforward licensing arrangement and use the software for any reports they might need to do. All the data is centrally held and tracked, so you haven’t got data spilling out all over the place – protecting all parties from potential data leaks.”

Lyons highlighted the increasing importance of compliance in the private rented sector. “Compliance rarely, if ever, goes backwards: legislation the same. Landlords and agents have to protect the people in their properties – keeping tenants in a safe environment,” he said.

He also stressed the necessity of routine property visits, especially with longer tenancies becoming more common. “With extended tenancies, routine property visits are now more important than ever. Rising rents and the cost of living have meant that tenancies are becoming much longer – there are fewer check-ins and check-outs but there are many more mid-term inspections,” Lyons said.

He further commented on the government’s focus on the property market, anticipating more regulation in the private rented sector. “I suspect that a number of additional legislative reforms will come through to protect tenants and evidence will be more critical than ever,” he said.

Lyons also emphasised the importance of clear evidence in property management. “Nobody wants to be the person that hasn’t provided proof when an issue arises,” he said. “Compliance is not only about protecting landlords, tenants or residents but also protecting your brand and ultimately your business.

“Doing the right thing is one thing, but evidencing it is another. Property professionals must be able to evidence that they’ve met their obligations.”

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