Growth at InventoryBase

InventoryBase  has completed over 20,000 self-service property reports since the lockdown in March.

Responding quickly to the emerging situation, InventoryBase recognised the need to adapt and change the reporting system to provide a solution that allowed property inspections to continue in a safe and efficient way whilst adhering to social distancing and safeguarding rules – especially for vulnerable tenants shielding.

The first self service option launched in March was for interim or mid term property inspections. This enabled inventory providers and letting agents who use the software to send a link directly to tenants, including a basic report template and instructions. Tenants could then complete the report using their mobile device, including uploading photos and video.

The second update was for self-service pre check out notes designed in direct response to the Tenancy Deposits Scheme (TDS) advice for managing tenants who are checking out during the pandemic as face to face appointments are not always possible or severely restricted.

The self-service template allows tenants to note any issues by completing questions, based on Fitness for Human Habitation, including uploading pictures against key areas such as meter readings, keys, property security and more so that their right to comment and advise agents of any pre existing issues remain supported.

Steve Rad, managing director of InventoryBase said:

“We’re really pleased with how successful our self service reporting options have been for the lettings industry. As a proptech supplier our key role is to facilitate and assist the industry with supporting key functions during these increasingly challenging times.”

Growth at OneDome

In July, OneDome Group recorded its strongest ever month across all metrics.

There were 1.7 million unique monthly visitors across its websites, up from 1.37 million in May and 1.5 million in June.

Traffic for August is expected to remain in line with July, despite some slower days for the market when the weather was exceptionally hot.

During July, the group’s websites also generated 170,000 buyer and tenant leads for agents and also recently started to generate vendor leads.

The group’s number of sign-ups also remains strong, with over 700 new branches currently in its onboarding pipeline set to join the listing websites over the next few weeks.

“We are grateful for all the support we receive from our agents and we continue our mission on building an alternative marketing channel to ‘pay-to-list’ portals,” says Babek Ismayil, Founder and CEO of OneDome.

O’Neill Patient pilots new one-stop conveyancing app

Conveyancing firm O’Neill Patient has launched a pilot of a new one-stop app that enables clients to progress their conveyancing cases directly from a mobile device. Clients using the app will be able to communicate with case managers directly, perform a wide range of tasks in app and upload relevant documents.

O’Neill Patient says the efficiency gains delivered by the app will speed up the conveyancing process dramatically, reducing normal industry turnaround times from around two weeks to as little as fifteen minutes.

The app significantly enhances security as it also automates identity checks, using sophisticated facial recognition technology, and scanning passport chips to ensure authenticity.

During the pilot, the app will be available to private clients, initially for remortgage cases only. This will be extended to sale and purchases in the coming weeks, and the full functionality will be rolled out to the introducer market later in the year.

Commenting on the launch of the pilot, Andy Scaife, CEO of O’Neill Patient, said:  “Our mission at O’Neill Patient is to sweep away the arcane processes traditionally associated with conveyancing, and to replace them with a modern, fast, customer-friendly approach which puts convenience and ease of use at the heart of the process.”